Very upset about the behaviour of the founder

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West Yorkshire Dog Rescue, Huddersfield
★★☆☆☆
2.0
26.0% of users recommend this

GermanLane's review of West Yorkshire Dog Rescue, Huddersfield

“Very upset about the behaviour of the founder ”

★☆☆☆☆

written by GermanLane on 09/02/2015

After applying for a dog on there Facebook page. I got a phone call asking me if I was at a child bearing age. I found this line of question very invasive. After the line of questions I was then told to come and view the dog I'd applied for, on the day of viewing the dog I had a phone call to say they had to rearrange the day without giving new date. I waited 1 week with no contact, I tried contacting the rescue centre and I got a text saying we'll be in contact soon. Another week past and again I contacted to say what was going on. The next message I got was that i'd been unsuccessful with my application, giving reason that where untrue and lies.
I was very confused as the charity had given me an address to come view the dog and told me to get blankets and a lead ready to come and collect the dog. I tried contacting the charity directly as it states on the Charity commission website to contact the charity directly if you have a complaint. (gov.uk)After that I recieved abusive text messages saying I was abusive to them and it was intolerate behaviour and that she would contact the police if I contacted the rescue centre again, followed by another text saying expect a call from the police. (Still waiting for that call). The woman is unprofessional. If anyone applies for a dog here be aware of her sudden changes in character. She'll be nice to you one minute then she'll start acting like a woman possessed. I've rescued a dog before and i'm shocked by a behaviour of this woman. I don't believe that the foster carers have any faults, only the founder of this charity. I pity the dogs.

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Kathytrout's Comment

Written on: 20/03/2015

West Yorkshire Dog Rescue took advice from the police about the very threatening behaviour of this person and family and it was the police themselves that became very alarmed. They advised us that the threats were serious enough that if this family came to the foster home we should dial 999.
WEST YORKSHIRE DOG RESCUE HAVE ZERO TOLERANCE OF VIOLENCE AND ABUSE AND ALWAYS INVOLVE THE POLICE IF THREATENED.

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Jefferynorris's Comment

Written on: 20/03/2015

1. Look at all the other reviews on here. We are aware that we are not the only ones treated this way.
2.No police where contacted.
3.On the government website it says we can contact the founder of a charity if we have a complaint against the way we where treated you did not give this opportunity.
4. Thanks for you comment have a good day!

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Kathytrout's Comment

Written on: 20/03/2015

The police were at our premises over this.

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Jefferynorris's Comment

Written on: 20/03/2015

Go to the gov site and select complain about charity.
If you read the first line it says if you have a complaint against a charity to get in contact with them directly. We tried and you shouted down the phone before we could get to explain what had happened. Not realising that the complain we had was with yourself. We are in our legal rights to express what our experience was with the charity. Reading the comments below has given us closure to what we had experienced. Anyway that's all I have to say on the matter.

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