CARFAX Reviews - www.carfax.com

★★★★★
4.5 / 5
1083
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Latest Reviews

★☆☆☆☆

“You cannot contact them by phone or live chat”

Written on: 02/03/2016

About one month ago I put in a VIN and received information from the Carfax website that the VIN was legit. Today I purchased a report, put in the same VIN, and it states "wrong VIN number". You cannot phone Carfax as a consumer. So I called as a dealer and was told that since I am a consumer, I must use the live chat feature of the website. So, 30 minutes later, I'm still waiting for a Live Chat agent. I tried "Decodethis.com" and it showed the VIN to be legit. Stay away from Carfax. … Read Full Review

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★☆☆☆☆

“Reports are NOT accurate”

Written on: 06/01/2016 by AriTucker1945 (1 review written)

Omitted an accident the vehicle we purchased had been in - did not report it untl 18 months after the accident. And did not report this omission to the current owners (us)once they started reporting. Class action law suit in '06 for this very thing… Read Full Review

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★★☆☆☆

“UNLIMITED IS VERY LIMITED!!”

Written on: 14/06/2015 by yahooguy (1 review written)

I wanted to purchase two cars from a dealer only so I purchased the unlimited report package for $54.95. I started looking at cars online and ran a few vin numbers of cars I was interested in. As soon as I hit 5 reports it would not let me do any more VIN number reports which is the only way you can run a report from a dealer. It said I can only run 5 reports with the "unlimited" package and unlimited license plate runs only and it is designed for buying from a personal seller with a license… Read Full Review

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★★★★☆

“Nice Utility, but expensive!”

Written on: 14/10/2014 by yankee_978 (1 review written)

I used this nice utility to find my new car, it's very usefull, you will not have any surprice having all the historyof your car... Just a bit expensive because with more than 50 dollars you will receive just 30 days… Read Full Review

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★★★☆☆

“Not for Canada: Unlimited CARFAX Reports using License...”

Written on: 06/09/2014

The web page offers to enter the license plate number, then a state. Here is the problem, there are no Canadian provinces on the list. So, for Canadians there is only one option, 5 reports based on VIN… Read Full Review

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★★★★★

“A must before buying used car”

Written on: 10/08/2014 by RayGregory187 (1 review written)

like a back ground check of your future family member. Yeah, you need that to avoid problems… Read Full Review

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★★★★★

“Many states away”

Written on: 21/06/2014 by Murdockdu470 (1 review written)

We were in California and soon moving back to Nebraska and we were searching for a SUV upgrade to our 98 Ford Expedition. We found a vehicle in our price range in Iowa. It was low miles, 2 owner vehicle, and had all of the options we wanted. After looking up the VIN with carfax, we realized that it had been in an accident that had bent up the frame. I am so happy that we are a member of carfax and prevented a bad investment… Read Full Review

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★☆☆☆☆

“STAY AWAY use any other vin service”

Written on: 10/06/2014 by LiaWentworth (1 review written)

So they expect us to trust them and then they mislead us thinking we are getting a months free vin checks and it's only 5... Why would I want to look up some ones license plate... RIP OFF… Read Full Review

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★★★★☆

“CARFAX MADE A DIFFERENCE!”

Written on: 31/05/2014 by ZionAndersen347 (1 review written)

The report was good. I felt it really helped with our purchase… Read Full Review

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★★★★☆

“Would NOT”

Written on: 10/05/2014 by Mariyah456 (1 review written)

Would NOT purchase vehicle without Carfax report, period… Read Full Review

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★★★★★

“EXCELENTE EXPERIENCE DONT BUY WITHOUT IT”

Written on: 28/04/2014 by hemo (1 review written)

I recommend everybody before buying any car tu check please on carfax is a primary investment before even start to search, I allways used and recommend it , personally I choose my new car a Honda 2009 with carfax help, all others have fake information carfax help not to buy a big problem… Read Full Review

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★★★★★

“Carfax helped me make informed educated decisions”

Written on: 27/04/2014 by Atticusg214 (1 review written)

Took me 2+ years to find a new car. Carfax helped me to make informed educated decisions and walk away from a lot of overpriced turds. I would highly recommend anyone to use Carfax before purchasing any vehicle. I liked the reports better than other sites. They are easy to read and pinpoint and clarify more issues… Read Full Review

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★★★★★

“Well worth it”

Written on: 26/04/2014

I recently bought a car and was very nervous after the luck I had in the past with cars. I bought the unlimited reports which was so worth it. When it comes to buying a car whether it is from a dealer or private party, they will tell you anything you want to here so that they can either get rid of a car or make money off you. So many people would tell me oh ya the car fax is clean and it has 1 owner.... well 9 times out of 10 that was not the case. I ended up getting a 2012 Ford Flex that has… Read Full Review

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★★★★★

“Carfax caught it! Others didn't!”

Written on: 26/04/2014 by Roselynz410 (1 review written)

This is the honest truth. I was planning on buying a used truck. I bought car report from another company. Truck came back 100 percent clean. I then went ahead and bought the Carfax report. It reported random services, emission checks and the odometer at the time. I went ahead and looked at the truck. The miles on the odometer didn't match Carfax report... Sounded fishy... Carfax was correct! The police followed up. The seller rolled the millages back by 100,000 miles! Trust Carfax and the info… Read Full Review

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★★★★★

“Saved me from a disaster!!!!!”

Written on: 26/04/2014 by 399Holder (1 review written)

When I started looking for a car I started with buy here pay here dealers. The first one I went to had a great looking Chrysler Sebring convertable just like I wanted. I asked if they could give me a carfax and was told no. Well I really was considering buying the car so I went on line and got my own carfax. WOW was I in for a surprise. The car had been totaled! I was going to buy that car. I will never buy a car without seeing a car fax. When I found the car I did buy I got another car fax. I… Read Full Review

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★★★★★

“The final step ”

Written on: 26/04/2014 by LucianBrown415 (1 review written)

I have purchased a used vehicle with the help of carfax. They told me EVERYTHING. I found the car on craigslist and it was very clean for a 24 year old car. I was skeptical at first and so therefore I ran the carfax (which buy the way is pretty cheap) and I got a lot of information. After purchasing the car I felt like i did the right thing. I Recomend carfax to anybody and everybody buying a used vehicle. ! It's cheap, easy to read. Very simple… Read Full Review

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★★★★★

“Car of our dreams”

Written on: 25/04/2014

Carfax was really helpful when we were looking for a car. We were able to see the amount of owners and service maintenance records and such. This was really helpful in deciding that we did in fact want to go through with purchasing the car. We've owned our car for over a month, drove it from California to Virginia, and had absolutely no problems. I have to thank Carfax for this. It was good to have peace of mind that I was making a safe purchase and that our car didn't have any known problems… Read Full Review

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★★★★☆

“CARFAX helped me with my car search”

Written on: 25/04/2014

I purchased the 5 CARFAX reports and used them all. They were very helpful in the search for a car for my daughter. The reports had very detailed information (as much as they could have). If the car was worked on in a shop that reported it the information showed up on the report. I would use CARFAX in the future to look out for any potential problems with another used car purchase… Read Full Review

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★★★★☆

“I used it AFTER I bought my car; my CR-V”

Written on: 25/04/2014 by CrysMarie (1 review written)

When I bought my new car, the dealership did give me a 'Vehicle History Report' which was done thru another history checking service. But, being as thorough as I am, I wanted to have a 2nd opinion. Also, there were some more questions I had & information I needed. So, after I got home with my new car, I decided to do a CARFAX & see what they had to say, if questions I still had could be answered, and if there was any additional info I didnt get & double check that the info on report from the… Read Full Review

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★★★★★

“Verify with Car Fax”

Written on: 25/04/2014 by Bennettym500 (1 review written)

Car Fax aided me in looking for a new mini van for my family. I needed support in my car research so I downloaded the CarFax app on my phone. So now I feel very confident when negotiating for a car . I can do background checks on used Vans based on license number and VIN numbers. When I talk to the sales guy I know more about the van then he does. Car dealerships offer Car fax for free but I like to run it myself . I am still looking or a Van but am happy with Car Fax and the information… Read Full Review

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