written by NaimaKemp on 09/11/2016
It's not actually the AA that carry out these inspections, they are commissioned out to a third party company.
If you are not happy with your inspection you can complain to the third party company (the company that do the review) but good luck if you actually get anyone interested to listen to your complaint.
You of course can also make a complaint to the AA themselves and good luck again if they bother to reply.
Best suggestion, avoid and go elsewhere.
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Marianbangham's Comment
Written on: 24/05/2019
I second that. I have got absolutely nowhere with either the third party company (even though they have acknowledged my complaint is justified) or with the AA who simply say “nothing to do with us”!
Why I ask does the AA advertise these vehicle inspection reports at the top of their online page as an AA service when it is not?