disposing of vehicles without authority

Copart www.copart.co.uk
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Bakeruo416's review of Copart www.copart.co.uk

“disposing of vehicles without authority”

★☆☆☆☆

written by Bakeruo416 on 14/07/2016

We have recently been instructed to recover a vehicle sold by Copart, our client has never agreed a salvage price with his insurance company but has had an interim payment, however title/ownership does not pass until funds are received in full from the insurers. Copart refuse to communicate with our client and the insurance company admit the vehicle has been sold in error. Our client wants his car back and we will carry out his request. The new owner has no ownership rights (similar to buying a car for cash that has outstanding finance in it - you lose it!). Copart are about to have an angry customer who will also be pedestrian for a time. Beware and ask for their written authority to dispose of the vehicle you buy as if you don't we may be knocking on your door next!

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Copartuklimited's Comment

Written on: 14/07/2016

Hi,

Thank you for bringing this to our attention.

Could you please provide some information on the vehicle so we can look into this issue further for you?

To do this we suggest you email the vehicle registration number and the full details of the complaint to us.

Regards,
Copart

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