Avoid Avoid Avoid!

Copart www.copart.co.uk
★☆☆☆☆
1.3
9.0% of users recommend this
  • How would you rate the product range?

  • Value For Money

jayjayjay13's review of Copart www.copart.co.uk

“Avoid Avoid Avoid!”

★☆☆☆☆

written by jayjayjay13 on 11/09/2014

Dealt with Copart Wolverhampton, whose customer service was utterly rubbish, manager was severely rude to us, and underhanded techniques were used to take back from us a car that we had won, and agreed to purchase with the seller after a little negotiation as our winning bid came under the reserve set by the seller.

Absolutely appalling that in 2014, we came away suspecting racism was the key cause behind their neglect of us.

Other customers were similarly kept waiting, dealt with as if there were more important things for staff to do than see to their customers.

Stay away, use any other auction site, that lets you view their cars without having to pay £5 each for those with you, or make you wait less than 2 hours just to see a car. Their online auction is great for copart, but did you know that sellers get charged nothing to list an item, until it is sold when they have to only pay £100.

Dicopart's Response to jayjayjay13's Review

Written on: 28/12/2014

Excellent rates to sell though no sale no fee and if you open a seller account which is free to open you get a dedicated person to look after you if you have any problems once seller account open simple form you receive seller code any vehicles you wish to sell you just call text or email details all done for you receive lot number so you can deliver in with ease no paperwork or waiting. Or your vehicles can be collected for just £20 up to 100 miles from yard. If you contact [name removed] she will look after you when selling or if you need help when buying you can get her number from the yard just ask fir seller account to look after you. You have direct mobile number to call

Reply to this comment
Was this review helpful? 0 0