Written on: 09/07/2012 by Joff (8 reviews written)
Last year, I bought a Vax Rapide XL which turned out to be the worst cleaner ever scoring it a generous 2 stars. However, persistence is the name as after complaining again to Vax that I had tried all their methods to resolve the problem of it not dispensing the detergent and water together, they immediately replaced it free of charge for the Rapide Ultra 2.
They restored my faith as compared to the XL, it is night and day! I would actually say that this model has done a better job the Bissell I once owned and is excellent value (if I had to have purchased it!).
I am more convinced than ever that the XL with its system of mixing detergent and water was flawed and I was not the only person to complain. If you are tempted to buy any rapide XL's left in stock, DO NOT. Just like regular cleaners, it is easy and better to mix it yourself.
Thank You to Vax for putting this right and I am more than happy to give this model top marks.
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