Written on: 21/09/2013 by Donna1965
I bought a vax power 9. Not the best thing I ever did. I've had a vax Hoover before and it was very good, so I brought another one. It did'nt pick up anything from my hard floors let alone carpets. It is extremely heavy to push around on carpets. My biggest complaint is their customer service, they couldn't care less. I complained so many times and they did nothing. In the end after 7 months we did the best thing and binned the Hoover. It's not until you have to complain about something that you actually see what vax as a company is all about.
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