Written on: 23/01/2013 by YellowAndBacardi (1 review written)
Great vacuum, really lightweight and powerful. Had several other cheaper alternatives but this one is by far the best. Labradors seem to moult all year but this vacuum clears all carpets and rugs in minutes. The filters are easy to clean (that IS important) so it works great.
Yes, swapping the hose to use the stretch hose requires half a minute extra but, hey, it really isn't that much bother? No is my answer.
Did have a problem 3 years after purchase (my daughter managed to make it stop working...deliberate??? :-) ) but the Vax warranty service was really good. I called up to say mine had stopped working and, with no fuss or drama, a form for a replacement unit was sent by e-mail. I completed the form and attached the vacuum cleaner label, returned it by post and a week later a new main unit arrived - no hassle! Only slight issue was that the very nice lady I spoke to didn't tell me to keep the old tools and cylinder but once again, no hassle all parts were sent out with an apology for the inconvenience.
I'd definitely recommend this vacuum cleaner and also Vax.
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Written by gbcambridge