The motor is good and pulls well but the actual sweeping head, together with the short length of pipe it is attached to, is too heavy for the receiving pipe and therefore falls off all the time. The only way I can make it work is by bending right over and holding the bottom pipe on. Am I missing a holding catch or something? I can't believe this was missed in prototype testing?

After years of buying lots of different vacuum cleaners( Dyson, Hoover etc) and seeing them lose suctionand then break down within a year or so, I decided to try the Hetty. I knew about the Henry of course, but never tried them, as I thought they looked a bit gimmicky to be any good! I was SO wrong! This is the best vacuum cleaner I've ever had. I've cleaned everything from mattresses to tops of cupboards with it, it's fantastic- the 2 suction speeds are more than enough. The bags are really cheap to buy, a cinch to change, and last for ages! I often wondered why I'd never seen adverts for these -now I know. They perform so brilliantly they don't need any publicity! If you need a new vacuum cleaner- buy this, you won't be disappointed! I just wish I'd bought one years ago, before spending a fortune on other brands.

After buying a few different brands, finding them useless after a year or so, and constantly replacing them, I decided to pay a bit more and buy a Hetty, as the reviews are so impressive. I haven't been disappointed- it brought up a cream carpet almost as well as when I shampoo it! It's quiet, easy to store if you're short of space, and and the cleaning is super- thorough!I've tried so many different brands, some very expensive, only to have to keep renewing them - I just wish I'd gone for a Neumatic in the first place! The whole house smells so fresh and clean after using it. I won't ever buy any other brand now. Wish I'd known how good they are before _ I could have saved a fortune!

This cleaner is totally amazing - powerful, quiet and great to use. I wish I'd gotten this cleaner years ago rather than messing about with Dysons which are over-hyped. I bought my Hetty cos my builder has a Henry - and takes it on his jobs to clean up dust etc. when working in customers houses (rather than destroy theirs) - and he has had the same one for 6 years and it is still going strong. I love my Hetty......

i adore my little girl hetty, she is like having another child one that helps to clean the mess rather than make it, the kids love her she isn't too noisy and most of the time you only need to use her on the low setting as she has very strong suction. I would recommend her highly a great vacuum and very cute too and if you prefer a boy then you could check out her brother henry

I love Numatic Hetty (HET200-22) its brilliand i would recomend it, its great if you have pet, if you have small children its not noisey and bright pink so not at all scary..
Definetley worth the price. Its really powerfull, not noisey and is lovely looking, comes with extras. Buy air freshners or they tend to smell a little!