Written on: 14/06/2013
I have this hoover and love it far more than the dyson we used to have. I have just had the popping up problem with the filter....so i dug out the instruction manual and read it. So, this black box is a carbon filled active air clean filter and has a life of about a year. And a year old my vacuum is!! So i rang the hoover repair shop locally, asked if they had one ro fit, picked it up and put it in. Voila!!! All back to normal. Such a powerful hoover. Does a better job than my dyson ever did. I can't believe people are hoovering with their foot on the hoover to hold it down.....buy a new filter!!!!! Not really fair for the hoover ro be judged incorrectly because people aren't reading it's manual!!!