Written on: 23/01/2013 by Janemarie
I have the upright version of the dog and cat. This is a powerful vacuum cleaner and like most Miele machines In have owned, I was expecting the best. Well, not so. The interior on the upright is crowded and clunky, it is difficult to change the filter and when you put the bag on, there is no way for it to attach and it keeps falling off, sucking all that great dog and cat dander RIGHT INTO THE ENGINE you just paid $650 for. I think this one needs to go back to the drawing board. Wish their customer service were better. I wish I could have known how hard the bag was to change. I would not have bought the machine had I known it was so poorly designed.