Poorly designed product that will not last long.

“Poorly designed product that will not last long.”

Written on: 28/08/2012

I purchased a more expensive model because I thought it would be worth it. It was not! The machine picks up really well, although not to the edges as it claims. However it requires emptying two or three times when cleaning our small house. We are not particularly messy and we have no pets. The tools are very fragile and break easily especially if you try to use them! The machine is very unstable and will tip over damaging itself of furniture really easily. However we had learned to live with these problems and overcome them...the killer was that the drive belt falls off really easily. It is £70.00 to get an engineer out to put it back on and it falls off again within minutes. This is clearly a design fault and although the machine is still picking up with the drive belt connected that fact that is is falling off every two minutes makes it very difficult to use. We are throwing it out at the weekend and buying something else...certainly NOT a hoover.