Written on: 03/08/2012 by alandbet (1 review written)
Bought the first one in 2010. within 6 months it was replaced by Sainsburys as unrepairable.
The second machine was consigned to car cleaning (only used once every two weeks for about fifteen minutes) After 18months the motor had overheated and stopped working. Contacted HOOVER-CANDY GROUP to be advised 'SORRY OUT OF GUARANTEE They would send an engineer at a cost of £70.00 plus parts. The cleaner only cost £68.00.
I have now purchaced an ORECK which so far works perfectly. I am sorry that I did not read the reviews prior to my HOOVER PUREPOWER purchace.
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Alandbet's Response to alandbet's Review
Written on: 13/09/2012
SEE MY REVIEW 03/08/2012 re HOOVER PUREPOWER
Just received a cheque for £85.00 from Sainsburys. 11 months out of warranty. HOOVER (CANDY) didn't want to know. SAINSBURYS on the other hand agreed that the appliance SHOULD have lasted longer and agreed a refund.
WELL DONE SAINSBURYS!!