Written on: 13/06/2012 by Mildred67
Let me be blunt, if you like elevated blood pressure and endless hours of frustration, then the DC15 is for you. Other than that, it would have to be one of the worst vacuum cleaners ever designed. Forget the hype, there is really nothing good about this cleaner once it's out of the pristine environment of the shop demonstration area.
After several months, the extendible hose at the back starting getting harder and harder to extract because the design is so bad that any dust or muck inside the hose will prevent the pole from sliding up. Now just over a year and a half of use, this thing is ready for the scrap heap because it's not worth spending the money to fix. The hose section is totally non functional and the rest is all noise and no action.
It's reasonable on carpet (due to the electronic brush head) but absolutely useless on hard flooring. We have a 15 year old Miele which, even with full bag, provides greater suction and performance than this show pony. Then lets talk about the noise. At normal operation this marvel pumps out over 90 decibels which is the equivalent of a seasoned Banshee visiting your house. If you manage to pry the hose extension off you get an extra gift of audible pain. The hose end has slots in it, which turn the assembly into the equivalent of a industrial dog whistle. On average you're subjected to 110 decibels which is guaranteed to leave you with a nice headache after your daily chores. The only positive would be that there is little chance of the rest of the family hearing your cursing as you use it.
Sorry, but there's nothing good to report about this vacuum - at all! Save your sanity and your dollar by looking elsewhere.
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