$300 in the hole, no support, no contact.

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GrassBoy's review of Make Your Own Jeans www.makeyourownjeans.com

★☆☆☆☆
Make Your Own Jeans www.makeyourownjeans.com

“$300 in the hole, no support, no contact.”

Written on: 30/09/2011 by GrassBoy (1 review written)

I purchased a suit which ended up costing upwards of $300. I got measurements professionally done and had them follow exactly to specifications. The suit came and it was skin tight, buckled strangely in front and could barely breath in it. I was really letdown and proceeded to contact the company, have sent 5 emails, received auto-response confirmations but never once received a reply. My emails were calm, respectful, and emphasized that I was willing to make a compromise. Worst experience with retail ever.

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Nancyl's Response to GrassBoy's Review

Written on: 03/01/2012

I had my credit card company dispute the charge with this company as I could not get them to refund me. They did email me responses offering to make me MORE pants for 30% off. They always ended with "we hope you will cooperate with us." I was refunded my requested amount by my credit card company shortly after I presented my copies of the contact I'd had with Make Your Own Jeans.

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