Appalling service from Fitness Superstore

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Guest's review of Horizon Omega

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Horizon Omega

“Appalling service from Fitness Superstore”

Written on: 06/06/2012

Ordered the Omega II from Fitness Superstore in April. When I came to assemble it the frame was bent where the hand grips are meant to slot in. The response of Fitness Superstore was to palm me off straight away on the manufacturer and to completely ignore my subsequent complaints. Nearly two months on, the problem has not been resolved. I've been sent various parts (from the manfacturer) but which would require me to rewire the circuit board. I'm not an electrician!!!!!

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