written by Beatledrive on 03/11/2014
Do not use this product. The post office counter staff failed to load my card with my £700 of cash. I ended up stranded in America with an empty card. I rang customer services numerous times, but they didnt know where my money was. They promised to ring me back, but never did. Thank goodness i had my receipt, or I would never have got my money back. It was the worst customer service i have ever experienced. After the holiday, i had to wait for a special code by post (3 weeks) and then go to a post office to get the money back. They are obviously hoping that you will forget about any money left on your card, by making it so inconvenient. A terrible experience all round.