Written on: 29/08/2013 by travellersp (1 review written)
Post Office Travel Money Card.
I bought a US dollar card and was assured at the Post Office counter that it is easy to use, easy to top up and any money left can be transferred to your bank account. They omitted to tell be that if you want your balance returned you have to call up, wait up to 15 days for a form to be sent to you and then wait to receive the money, but that is not the worst part. You have to Buy Back the money at a different exchange rate than the one you paid and in my case was over £50.00 difference so at the end of the day this card cost me more than if I had just used my credit card which was the whole purpose of getting the card in the first place!!! Am I annoyed? You bet I am.
A phone call to customer service was a waste of time and the guy I spoke to sounded like he didn't know what he was doing, reading from a script and could have been drunk or just daft.
Lastly, be aware that most hotels will not accept this card on checkin and some will not accept it for payment.
All in all I really wish I had not got this card
As rated by our community of reviewers
" Poor customer experience " Read More
" Had this card to go to Ibiza. Wouldnt work as chip an pin so they h... " Read More
" Lost travellers cheques - 3 months later AMEX could not care " Read More
" Practically Impossible to Reload! " Read More
Written by FlotherStorm
" Don't ever use Thomas Cook Traveller cheques. " Read More