Written on: 29/08/2013 by jerrys1 (1 review written)
I lost my American Express travelers checks and it was a horrible,
truly horrible ordeal to get the matter resolved. I think it would be
easier to get someone off of Texas Death Row than to get their
travelers checks replaced etc... I spoke with one man 30 minutes,
another one same questions again. another 30 minutes. there were times I was assured someone would return my phone call and no one did.
I sent them back countless faxed papers, it was a total nightmare.
i have used their travelers checks for years, NEVER AGAIN.
the entire experience was a truly horrible, horrible nightmare. several
times they said they could mail me a check to my home or wire the money to my
bank although i told them i am out of state and need the money NOW.
i called them on a Saturday and got my money on a Wednesday.
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