still the best

Staysure Travel Insurance www.staysure.co.uk
★★★★☆
3.6
69.0% of users recommend this
  • Value For Money

300Lake's review of Staysure Travel Insurance www.staysure.co.uk

“still the best”

★★★★★

written by 300Lake on 17/01/2015

what a relief to find a company that care, clear, understanding, and took time to explain everything , this is third time we have used staysure, and all our family use them as well, would like to add, the young lady who delt with us was, a credit to the company, regards

  • March

    Date of Insurance (month/year)

  • Single trip insurance

    Type of Insurance

  • Value For Money

Allansr's Comment

Written on: 17/01/2015

Just wait till you try and claim .

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Staysure's Comment

Written on: 23/01/2015

We would like to assist you in any way we can. As the review centre will not allow us to leave contact details here please call our customer service team who will happily investigate the matter further for you. Many Thanks

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Steveb679's Comment

Written on: 03/02/2015

if you aint going to pay out for someone who died, how can anyone trust what you say????

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Steveb679's Comment

Written on: 03/02/2015

mum used them for years too. i tried to make a claim back in november to say she has gone into hospital and wont be flying in feb. 4 weeks later she was dead.. about twenty phone calls and several days at the computor filling out poxy forms, i;m still no closer to getting paid. they are trying everything to not pay out, it's very distressing sorting out funeral arrangments etc and having all this hassle. their argument is: first i said she was ill. then i said she was dead. they say thats 2 claims therfore they wont pay out. ?????????????? this is going to solicitor etc

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Staysure's Comment

Written on: 06/02/2015

We are very sorry to hear this and the distress caused. Unfortunately the Review Centre does not allow us to post our contact details in these replies so please could you please can you get in contact via our Facebook business page and we can look into this for you as a matter of urgency. You can contact our Customer Service team via the telephone number on our website or via email?

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Staysure's Comment

Written on: 23/01/2015

Thank you for taking the time to leave your feedback, we do hope you have a lovely holiday!

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Annah68's Comment

Written on: 18/01/2015

Amazing service second to none

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Staysure's Comment

Written on: 23/01/2015

Thank you for the kind comment

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Steveb679's Comment

Written on: 03/02/2015

try claiming, they say that

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