Not Transparent Internet

Staysure Travel Insurance www.staysure.co.uk
★★★★☆
3.6
69.0% of users recommend this
  • Value For Money

OAKTON's review of Staysure Travel Insurance www.staysure.co.uk

“Not Transparent Internet”

★★★☆☆

written by OAKTON on 27/11/2014

Was rang up by rep to remind of travel insurance renewal. We had already completed the form on the internet and had a price yet when rep quoted, price increased. The difference lay in medical disclosure. There is a list which allows a great variety of "illnesses" which are allowed foc. We then correctly disclosed the one which was not on list and internet price was based on that. When rep took details she said that we had to disclose the foc one as well as the other and that was why price increased. She apologised and said "was not transparent that we had to disclose foc illness as well as the disclosed one". She said was not cheaper to do on internet and best to use Staysure rep. What is the point of the internet then? I would only recommend Staysure with caution.

  • December 2014

    Date of Insurance (month/year)

  • Annual insurance

    Type of Insurance

Was this review helpful? 0 0