Holiday Insurance that EXCLUDES package holidays!!!

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Sainsburys Travel Insurance
★☆☆☆☆
1.3
From 32 reviews
9.0% of users recommend this

  • Value For Money

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184Parsons's review of Sainsburys Travel Insurance

“Holiday Insurance that EXCLUDES package holidays!!!”

★☆☆☆☆

written by 184Parsons on 20/07/2017

We took out an Annual Multi Trip policy with Sainsbury's. On the basis they are a name you could trust. We booked to go to South Africa and then on to Mauritius in December 2017 with a reputable travel company, who pulled together 7 flights and 3 hotel bookings for our trip. A few weeks ago the travel company informed us that the Game Lodge in South Africa we were booked in, had burnt down. The alternatives were (1)Cancel the whole trip and loose the £2,500 deposit. (2) Pay an additional £540 for an alternative Game Lodge. We contacted Sainsbury's as we had Travel Disruption Cover, which covers extra cost if the hotel goes out of business or burns down! We were informed that we could not claim as we had arranged the trip with one company, they classed it as a Package holiday, and the policy does NOT cover package holidays for these events. What a useless policy!

  • march 2017

    Date of Insurance (month/year)

  • Annual

    Type of Insurance

  • Unsuccessful

    Was your claim successful?

  • Not applicable

    Were you treated fairly?

  • Value For Money

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