InsureMyTrip.com Reviews - www.insuremytrip.com

★★★★★
4.7 / 5
99% of users recommend this
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Latest Reviews

★★★★★

“Exercised claim for the 1st time!”

Written on: 30/05/2014 by wevolpe (1 review written)

We have purchased policies through Insure My Trip numerous times. This past March we had to exercise the trip cancelation portion of the policy for the first time. The claims people were helpful and understanding. I have recommended this web site to many and will continue to do so. It does take some time to work through all the claim procedures, but not unreasonable… Read Full Review

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★★★★★

“East to book, efficient way to buy insurance”

Written on: 17/05/2014 by travelinggroup (1 review written)

I have been using InsureMyTrip for a few years now. I rarely have claims but when I did in the past InsureMyTrip was right there to assist. It is nice to know we have an advocate. Alliance was the company I selected for this trip and they were excellent to deal with. I had a small claim and was able to do everything on-line, their communication was timely and they made it easy to complete the claim by uploading the documents. No hesitation in booking with them again. I never travel without… Read Full Review

Travelinggroup's Response to travelinggroup's Review

Written on: 17/05/2014

The name of the insurance company is Allianz

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★★★★☆

“Costly, but probably necessary.”

Written on: 02/05/2014 by GretaAshworth297 (1 review written)

This was a good place to shop and compare for those of us that structure our own travel itinerary. I usually do not insure my trips, but this was a "once in a lifetime" trip where I was spending a lot more than I could risk to lose. So, I needed to buy coverage. Fortunately, I did not make a claim and do not know if that would have been easy or not. I would only insure a centrally booked package next time. … Read Full Review

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★★★☆☆

“Need to highlight known "gotchas" from insurance carriers”

Written on: 16/03/2014 by pwHunter128 (1 review written)

My wife and I were booked for a cruise for almost eleven (11) months in advance and booked travel insurance through InsureMyTrip.com. I was the one who selected the insurer and policy but I would expect InsureMyTrip.com to provide some important guidelines for making the policy work effectively in the event you have to collect based on a covered condition. They didn't mention anything about making sure the travel dates were adjusted in case you booked flights in advance of the cruise travel… Read Full Review

By Insuremytrip

Written on: 01/04/2014

I am the Director of Customer Operations at InsureMyTrip and I'm very sorry to hear of your unsatisfactory experience. I am not able to identify you by your ReviewCentre name, so I can't follow up with you. But, if you'll call our Customer Care Department and ask for Peter (me), Lynne or Mike, one of us will review the details of your claim with the insurance provider to see if anything further can be done. We're happy to work with our customers to help facilitate communication with the insurance provider and advocate for them when we feel a situation needs further review. I hope to hear from you. In the future when purchasing travel insurance, remember to use the date you leave home as the departure date and the date you return home as your return date. Thank you for the feedback.

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★★★★★

“Excellent Claims Handling”

Written on: 20/01/2014

Had to file a clam w Amex. Too bad they are no longer taking new travel policies. Handled very quicky. Very pleased… Read Full Review

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★★★★★

“excellent cust. serv. rep”

Written on: 18/12/2013

good to be insured with a reliable company customer service very good my family was very satisfied and was a pleasant trip to el Salvador. … Read Full Review

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★★★★★

“Top Notch Company”

Written on: 15/12/2013 by ff1705 (1 review written)

I was very impressed while shopping for a company on Insure my trip web site. I asked several questions through email and they responded immediately. I also called and asked a question. They were very friendly and helpful. It seems like they offer some very good choices. We don't leave until the end of February, but after my questions were all answers I am confident we maid a good choice. They offer much better plans than our cruise ship company offered for a much cheaper price. Thank You… Read Full Review

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★★★★★

“Fantastc in all respects”

Written on: 15/12/2013

I made one call with no trouble at all,Insured and away on our trip with protection for all… Read Full Review

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★★★★★

“review”

Written on: 09/11/2013

We had a claim of about $400 for expenses due to a trip delay. About two weeks after we submitted the documentation, we received a check for that amount. The response was prompt, fair, and hassle-free. That's all we can ask for… Read Full Review

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★☆☆☆☆

“Almost cost me my life....”

Written on: 16/10/2013 by bertbrunke (1 review written)

I bought a medical policy from IMG through Insuremytrip.com.The third week I was in Thailand with my wife I suffered a series of heart attacks.The fourth attack landed me in the ICU of a Thai hospital.When I was able to call Insuremy trip I was simply told that this was an insurance company issue and was simply blown off.I finally got in touch with the insurance company and was authorized 5 days in the hospital.I was in pretty tough shape and the doctor did a heart cath.He found 4 blockages and… Read Full Review

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★★★★★

“Affordable Insurance”

Written on: 18/09/2013

We were able to travel on our honeymoon with the peace of mind that our insurance would cover anything we came across… Read Full Review

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★★★★★

“trip interruption”

Written on: 13/09/2013 by conlt37 (1 review written)

Our trip was interrupted due to flooding in Central Europe in early June 2013. Your personnel help us get a last minute airline ticket which allowed us to leave the next day. Your personnel was also prompt in covering most of our extra expenses. One suggestion - It would be appreciated if an acknowledgement could be sent when you receive claims paper work. We have used your service on almost all of our 20 trips to Europe and will continue to do so in the future… Read Full Review

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★★★★★

“Peace of mind when traveling......”

Written on: 08/09/2013 by Dennis1142 (1 review written)

Very professional organization; efficiently run. No high pressure salesmanship; just stated the facts and delivered the quotes quickly for me to decide. I would definitely do business with InsureMyTrip.com again! No complaints with the company at all. My doctor had recommended them to me and I'm glad he did… Read Full Review

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★★★☆☆

“Site is OK, Tru Travel product is not”

Written on: 22/08/2013

Insure my trip does a reasonable job of presenting all the information for different insurance products and allows you to compare their offerings reasonably easily. However, the reviews that they publish for each product are pretty useless because they include reviews from people who say they never had to make a claim, so everything was fine. After reading 20 or more of those, I still didn't have a good idea of the customer satisfaction level from people who actually filed a claim and the… Read Full Review

Jamosdad's Comment

Written on: 21/10/2013

This review hits the nail on the head. There should be a separate listing detailing the Insurance Companies perform in dealing with claims. Reviews from people who got what they want - cheap insurance - will almost always be positive but will in no way reflect the Insurers performance in dealing with claims fairly, quickly and courteously. I disregard any review that does not contain details of how claims are dealt with.

GGJ

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Jule5's Comment

Written on: 30/10/2013

Good point - I am currently reading through all these reviews thinking there is something suspicious with all these positive reviews from people who have never made a claim...pointless reviews really as a great insurance provider is only known when you need to make a claim. I think on this basis I will steer clear of this company.

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★★★★★

“CSA CUSTOM LUXE:excellent choice when husband was@ER...”

Written on: 20/08/2013

For your information, i submitted the information for CSA insurance for my cruise / trip cancellation on 9/7/2013 and i received a check today 9/20/2013 for the reimbursement for my trip cancellation. Every thing was done via 2 email attachments, and i got automatic confirmation for both as per their arrival at CSA. It was a complicated set of documents that they requested, but i submitted every single one and VOILA the check arrived today. Highly recommend this company even though i would… Read Full Review

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★★★★★

“Great service and cheap too”

Written on: 16/08/2013 by Arnabrules (1 review written)

Very easy. One click of a button. Voila you are done. Cheap and easy. Understands each country requirements hit visa purpose too… Read Full Review

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★★★★★

“Easy to compare and purchase!”

Written on: 14/08/2013

I have used insuremytrip.com several times and I have always had a good experience. This website makes it very easy to both compare and purchase travel insurance. When planning a trip, anytime something is easy to shop for and buy, I am very happy since there is usually so much that I need to do. I really like that I was able to pick the features I wanted and show lists of insurances that were more relevant to me. The side-by-side comparison feature is extremely helpful when making that… Read Full Review

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★★★★★

“A Superlative Investment”

Written on: 12/08/2013 by phylmurphy (1 review written)

Little Did we know that our Mission Trip would have a pressure-filled ending!!! Upon returning to the US (Houston), we found the airport closed after we landed--and stayed closed for 1 and 1/2 hours. Needless to say, our ongoing flight was first delayed, delayed again, then cancelled. And the airline said no available seats for 48 hours! We did beg for mercy from the airline and the dear agent got us into a nearby (4hours) airport, from which we rented a car and drove in the next day. We… Read Full Review

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★★★★☆

“Never had a reason to use the insurance but sure...”

Written on: 07/08/2013

Never had a reason to use the insurance but sure wouldn't travel without it… Read Full Review

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★★★★★

“best way to purchase travel insurance”

Written on: 02/08/2013 by sdbennet (1 review written)

Have used insure my trip to purchase travel insurance for several trips. Lots of companies to choose offering different levels of coverage at various price points. Knowledgeable representatives to answer your questions. Easy to purchase. Will use them again… Read Full Review

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