4 months & waiting

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★★☆☆☆
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Guest's review of Halifax Travel Insurance

“4 months and waiting”

★☆☆☆☆

written by on 02/10/2014

Had booked the Rocky Mountaineer and Alaskan cruise holiday. Sadly a routine scan on my wife found a lump on her kidney 2 weeks before we were due to travel. To expedite matters we were advised by the consultant to cancel the holiday, he gave us a letter to support this. 4 months on we are still waiting for a decision. To put things into perspective the much maligned NHS have removed the lump performed the required biopsy (thankfully benign) and my wife has made a full recovery and still no decision from the underwriters. Very, very poor. Will never re-insure with Halifax again and outdoor certainly never recommend.

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