flexicover - Don't Buy!

Flexicover Travel Insurance - www.flexicover.co.uk
★★☆☆☆
2.1
From 60 reviews
25.0% of users recommend this

  • Value For Money

Jack1400's review of Flexicover Travel Insurance - www.flexicover.co.uk

“flexicover - Don't Buy!”

★☆☆☆☆

written by Jack1400 on 17/01/2014

Very easy to buy and well priced - but too good to be true.

Awful claims service. No response until chased. Ignored complaints. Still waiting to be paid.

  • 08/2013

    Date of Insurance (month/year)

  • Single trip insurance

    Type of Insurance

  • Unsuccessful

    Was your claim successful?

  • Unfairly

    Were you treated fairly?

  • Value For Money

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Flexicoverhelp's Response to Jack1400's Review

Written on: 17/01/2014

Thank you for your review and letting us know about your experience. Whilst we don’t get involved with claims handling, we may be able to help resolve your issue. If you’d like to contact our Customer Services with some details, we’ll see what we can do for you and direct you to the appropriate complaints procedure, if necessary.



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Jack1400's reply to Flexicoverhelp's Comment

Written on: 17/01/2014

tried complaining - complaints were ignored!

will complain to ombudsman next

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Flexicoverhelp's reply to Jack1400's Comment

Written on: 27/01/2014

Thank you for your candour and we hope this matter gets resolved satisfactorily. If you do require any assistance from us, please get in touch and we’ll see if there’s anything we can do to help.

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