Do not take out insurance from Axa via Thomson travel agent

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Axa Travel Insurance
★☆☆☆☆
1.4
From 178 reviews
11.0% of users recommend this

  • Value For Money

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488Pritchard's review of Axa Travel Insurance

“Do not take out insurance from Axa via Thomson travel...”

★☆☆☆☆

written by 488Pritchard on 30/07/2017

I have had the most terrible experience spent over £300 on USA travel insurance via thomson. My husband was taken ill and died in USA Florida. Axa have been brutal and unhelpful totally declined any cover. I have had to pay fully to repatriate my late husband even though I paid half to this policy and was clearly named on policy. They are insensitive heartless on their web site it says they only pay 87% of claims be warned. They also enjoy sending me letters telling me that we should not have travelled. Use another company

  • 31 may 2017

    Date of Insurance (month/year)

  • Single trip insurance

    Type of Insurance

  • Unsuccessful

    Was your claim successful?

  • Unfairly

    Were you treated fairly?

  • Value For Money

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