Impossible to claim

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American Express Travel Insurance
★★☆☆☆
1.8
21.0% of users recommend this

Garry311261's review of American Express Travel Insurance

“Impossible to claim”

★☆☆☆☆

written by Garry311261 on 22/09/2016

I was covered for car rental excess and had a small fender-bender costing £1200.When I went to claim I was asked for proof of travel, proof of payment for travel and proof of payment for car rental.

I'd flown over with Ryanair and didn't couldn't find a receipt and, of course, Ryanair being Ryanair I couldn't get a copy. End result, no claim. Needless to say I didn't renew and I've gone elsewhere.

Surely if I claim for car rental excess in a foreign country I've TRAVELLED there!

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