Claim dept diabolical

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Wakenshaw's review of AA Travel Insurance

★☆☆☆☆

“Claim dept diabolical ”

Written on: 19/07/2014 by Wakenshaw (1 review written)

Not impressed straight forward claim turned into nightmare . I had not realised they out sourced the claims, sale are open all day claims 9 to 5 .and when you do get through they will say anything to get you off the phone. Calls and emails ignored . I have used AA holiday ins for years with no claims wont be using them again

  • April 2014

    Date of Insurance (month/year)

  • Annual insurance

    Type of Insurance

  • Successful

    Was your claim successful?

  • Unfairly

    Were you treated fairly?

  • Value For Money

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The Aa's Response to Wakenshaw's Review

Written on: 22/07/2014

Hello, we are sorry to hear you're unhappy and do hope that you have contacted us to address your dissatisfaction. If not, please get in touch via our website at your earliest convenience. Kind Regards, The AA

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