Rip off

Click here if this is your business
AA Travel Insurance
★★☆☆☆
1.6
From 64 reviews
20.0% of users recommend this

  • Value For Money

Click here if this is your business

Guest's review of AA Travel Insurance

“Rip off”

★☆☆☆☆

written by on 03/04/2013

I had to make a claim after my handbag was stolen. I had an annual travel policy with them, which I had renewed.
They then told me they dont cover my phone (they apparently dont cover android phones) or the stolen cash as the cash was under £80, it was for £64, hidden on page 30 of their policy book apparently)
Both of these major things should be pointed out when either taking out the policy or in the letter that accompanies your policy docs, but they arent.
They are useless in the call centre, for example when I asked for a number to complain to, I was given the same phone number of the one I was calling in on!
Please dont take out this insurance, it doesnt seem to cover the basics a travel policy should

  • March 2013

    Date of Insurance (month/year)

  • Annual insurance

    Type of Insurance

  • Unsuccessful

    Was your claim successful?

  • Unfairly

    Were you treated fairly?

  • Value For Money

write a review
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

The Aa's Comment

Written on: 05/04/2013

Hello. We’d like to address this with you, if you have any outstanding queries, please email your full name, address and policy number to [email protected] with Reference FOR39085. Regards, the Official Representative of The AA.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0
Report this review

Share this Page

Business Owner?Claim your free Review Centre Star Rating badge now!
Claim your item page Take control of your reviews by setting up
your free Business Account