Watch the fees.....

Trivago www.trivago.co.uk
★★★☆☆
3.3
64.0% of users recommend this

Meadowstx55's review of Trivago www.trivago.co.uk

“Watch the fees.....”

★★☆☆☆

written by Meadowstx55 on 06/10/2015

I love the website Trivago to search out good deals on hotels. They are located internationally -- even though the TV commercials don't mention that and make you believe they are in the USA. When I recently booked a hotel in Clearwater, Florida .... and I was IN the state of Florida when I booked it... I was told what the charge was, but then when I got my charge thru Amoma (which Trivago must contract with to do bookings) I was charged an additional $5 charge for the international money difference PLUS a $3.95 international assessment fee thru my bank for an international transaction. (My wonderful bank is reversing that for me, but can't do anything about the $5). I don't think it is at all fair that if you are booking a hotel within the US and you are IN the US, any international fees should not be assessed. Just very upsetting that I wasn't informed that I was going to be assessed these fees.

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