Written on: 08/10/2013 by travelsailor (1 review written)
Purchased a voucher for two nights at a hotel in DC. Hotel was full on all days voucher was good except for Thanksgiving. TravelZoo refused to refund the vouchers. $300 down the drain. BEWARE - DO NOT BUY FROM TRAVELZOO!!!
Tried to reason with customer service.The advisor refused last name, told me I was out of luck and refused to escalate to a supervisor.
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