Opodo Reviews - opodo.com Review

Opodo Reviews - opodo.com
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joaoduarte's review of Opodo Reviews - opodo.com

“I have booked a flight for my wife through Opodo and...”

★☆☆☆☆

written by joaoduarte on 24/08/2017

I have booked a flight for my wife through Opodo and got an email saying that the flight with BA was Confirmed, they even sent me the flight number. On the day of the flight at the airport, she got told that she was not on the flight. BA said that Opodo "reserved" the seat but then they have 24 hours to pay or the seat will go back to sale again. Looks like they "Forgot" to pay, but BA told my wife this is happening a lot with Opodo. Called costumer service and it was a waste of time, no one even apologised. Emailed them a few days ago but also, radio silence.
Would not recommend using them.

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