Written on: 16/08/2011
Terrible company I booked 4 days to go to Spain in September and the email confirmation came through that I was coming back in December. I called them within 10 minutes to tell them. I was advised to contact the carrier directly to sort it out which I did, paid a lot more money so was surprised that Opodo had taken a booking fee and credit card fee totaling £29 for not doing anything and not even realizing that customer goodwill is good business practice.
I will never use their faulty online system as the staff on the so called help desk are equally useless.
As rated by our community of reviewers
" A little gem in the Spanish town of Denia " Read More
Written by retreat41
" YOU BASTARDOS INVADED YOUTUBE " Read More
" Worst customer support. Impossible to contact. Never again " Read More
Written by NickH123
" Not impressed at all. Don't be fooled by advertised prices " Read More
" Not honoring a posted fare price. " Read More