Stranded on the airport

★☆☆☆☆
1.3 / 5
11.3% of users recommend this

WarsawLondon's review of Opodo www.opodo.com

★☆☆☆☆

“Stranded on the airport”

Written on: 25/07/2011 by WarsawLondon

I have booked Opodo Londo - Warsaw, Warsaw - London, but was late for 1st flight, tried to contact Opodo but with no succes, so had to get to Warsaw with differnet airline. After week holidays when I wanted to come back home I have been informed on the airport that because I was late for my 1st flight my return ticket is cacelled and they can offer me return ticket for £500. Had to stay in hotel overnight as 1st available flight was next day and thakfully phoned my family back in UK to book me a flight as I didn't have £500 available on card. Opodo said that information about cancellation of the 2nd ticket is in their T&C's and lo and behold it is small print and only one sentence out of millions about how Opodo is not responsible for anything!! I've asked why they have such a ridiculus condition and was told told that to make sure that people do not book cheap return flights, so I have asked what if they book "cheap" outbound flights and Luke from Opodo did not have an answer.

  • Yes

    Have you booked through this tour operator before?

  • Value For Money

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