written by Owen99 on 07/01/2014
After signing up for newsletter I was disappointed to find out that £20 discount advertised could not be used as I was using a credit note for a cancelled Egyptian holiday.
When the operator suggested an additional £20 booking fee I did quite well not to loose my rag!
That said, the operator was helpful (booking fee waived) and we booked a good holiday at an appropriate price without paying for extortionate hold luggage.
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Qwertytravel's Response to Owen99's Review
Written on: 09/01/2014
Hi,
Thanks for taking the time to write a review. I am very sorry to hear your frustration. The T&C's of the discount do state that the £20 discount applies to new online bookings only and cannot be used on booking amendments or in conjunction with any other discount code. I hope this explains why you were unable to redeem the discount.
Kind regards,
Lisa
Qwerty Travel