written by Chin9669 on 11/04/2023
I did not get my refund after the airlines cancelled the flight due to covid restrictions.
written by 147Smart on 27/03/2018
After booking a flight with this company, we received very suspicious emails requesting photocopies of my passport, ID and credit cards to finalize my booking. These emails had many grammar mistakes and was not professionally written which grew my suspicion of the legitimacy of Pepmytrip .I've booked many flights over the past few years and none of them requested these kinds of documents. When I told them I was not comfortable providing that kind of information, which could easily lead to identity fraud, they told me they would refund the amount I had given within the next couple of weeks. One year later, I still haven't received my refund. I've sent them numerous emails demanding my refund and they would never answer. I would never recommend Pepmytrip because you are risking to lose all your money. Please use another company to book your flights.
written by Sujad on 09/08/2017
Pepmytrip.lk run by Benz Travels is always on lead if you are looking for unbeatable air fare. I got to know about pepmytrip from a search result on skyscanner and its on top of the list. After that i always contacted them whenever i plan to travel somewhere. I was so lucky to get USD317.00 per person from CMB/MXP/CMB last February on WY through this TA. There was a layover in Muscat. They just help me find another amazing offer. This time i got USD410.00 per person from Air India for CMB/FCO/CMB from beginning of November 14 days. There's a very small lay over in Delhi. I personally want to thanks the person I dealt with who i will be contacting since the first day and he is always helpful and replying promptly on email. If you visit their office will have the lowest rate. Sometimes you can't see the best fare on online system or application. Team leader i just got to know him today. He is also helpful. Guys! please consider checking with pepmytrip before purchasing your ticket.
written by on 22/06/2017
At first I thought it was a scam but anyway I continued to buy tickets as they were at least $100 less than other sites. I was pleasantly surprised when got a confirmation email immediately after the transaction and the e-tickets by morning. Excellent service.
written by jaPereira146 on 01/06/2017
As my hotel bookings are done very professional, timely and very informative manner.
written by ClintonCopeland on 11/05/2017
Excellent rates & very fast service. Reliable company you can trust.
written by nadunb on 13/04/2017
Based on the pricing I was not sure whether it was a real deal. After placing the online order, I was pleasantly surprised when I received the e-tickets within few hours. I highly recommend their website for reliable and cheap flight booking.
written by Madilynn442 on 05/04/2017
Danushka, you are the best travel agent I have met! Excellent service! Keep it up! I would definitely recommend you to anyone!!
written by Leblanc498 on 06/03/2017
I think it is comfortable 、 convenient and cheap . I will choose it again.
written by on 28/02/2017
Benz travel staff are friendly and can contact any time Tour worth to price Hotel also clean and good We enjoy tour
written by LillyGordon on 26/02/2017
User friendly and hence convenient. Havent finished the trip yet, but so far of reserving the ticket has been easy. Hopefully this should stay this way and get only better from here.
written by CloeHart127 on 24/02/2017
good customer service by Dhanu
written by CardenTravel on 19/02/2017
My client missed his original flight in Colombo, Sri Lanka. I found Benz Travels and decided to book through their services online. After the booking I realized it took 24 hour to have an e-ticket issued. Their website was easy to navigate. I sent an email to their after hours customer service department. It was Sunday morning at 2am. I was certain my client would not get a response and would miss another flight. I was greatly surprised and relieved that within one hour i heard back that the ticket would be issued and not to worry. My client sent me a message 3 hours before the flight saying he received his e-ticket and made the flight home to the USA. I was also very happy that Benz Travels had the lowest price of every site I checked. I will be back. Thank you!!
written by taprobane on 09/02/2017
Pepmytrip fare Colombo - London return was £40 less than the next lowest priced fare on Momondo comparison site. The booking online was straight forward and my Eticket arrived to my inbox in a couple of hours. Will use again.
written by Arumai on 06/02/2017
It was a pleasant experience from the time I moved in to book my flight. The staff was courteous and cooperative and gave me the best deal. I would strongly recommend them to my friends. The main attraction in this office is its simplicity and compactness. I witnessed how efficiently the progress made by each staff member on his/her assigned target was reviewed by the line Manager. Best wishes and keep up the excellent work.
written by McCanned455 on 17/01/2017
very good customer service. excellent returns time. good easy communication over the phone. great service. Would recommend to family or friend. Easy to call and always access. Would fly with them again. Readily had tickets that suited our needs. thanks
written by Felixl238 on 05/01/2017
Good afternoon,dear Sir,Madame!I have some more questions about flight.I have a small dog,Pomeranian breed and i want to carry my dog with me to Latvia.We already got microchip and make blood serum test and now we waiting 3 months quarantine,what is end 06.02.2017.What else we need for shipping dog to Latvia via UK,London?Last visit to veterinary we will make 5 days before flight,anti warming procedure also we will make before flight.Do i need coll to airport and inform about travelling with dog our is inaf to come to airport some 1-2 hours earlier and finish all documents in airport?How much is cost shipping dog to Latvia?And it is possible carry her with me in salon,she is small and i think she's weight is less than 8 kg.And she is very kind and sweet dog,not agresiv and not dangerous.Can you give me answers asa soon is possible,i need a time,if is necessary make some documents more.Thank you and best regards!!!
written by FionaBlair93 on 03/01/2017
It was realy one of my best experienceed holiday in Singapore. I recieved a good quality service from Pepmytrip. Compared to market i got best rate from Pepmytrip. Thanks Yshi :) I had great time thank you very much.
written by 95Kendall on 17/12/2016
Worked fine, but prize differ from the prize showed by Momondo - final prize was app. 100 USD more expencive than the prize from momondo. Difficult to say were the problem is but from a customers view this i not ok. Ordering proces was fine.
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