loveholidays.com Reviews - www.loveholidays.com

★★★★☆
3.9 / 5
174
74.7% of users recommend this

Description (provided by business)

Loveholidays.com is a leading UK based travel website which allows our customers to search for their holidays based on their individual requirements from a range of criteria such as multiple dates, star rating, budget or tripadvisor rating but unlike most travel sites, we do not require our customers to choose a destination. Our experienced and friendly team are on standby to help our customers find their perfect holiday at the best available price, in one easy search.
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★★★★☆

“G10 Conquistador Tenerife”

Written on: 13/02/2016 by Alexander1955 (1 review written)

Excellent hotel. Staff were very helpful. Food was a buffet service with a great choice for everyone. Very close to the sea front, and a short walk on the promenade to a very nice beach. Rooms were very clean and maintained each day. Minor improvement would be more staff in the upstairs bar during the evening period. We will most certainly return to this hotel at a future date… Read Full Review

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★★★★☆

“Excellent customer service ”

Written on: 10/02/2016 by Donnanicholson (1 review written)

First of all I found the website very easy to use all of the emails I received were clear and concise on the one occasion I had a problem making a payment online I called customer services the service and attitude of the staff was second to none, I will be booking again for the summer!… Read Full Review

By Loveholidaysuk

Written on: 10/02/2016

Thanks for your review.

I am really pleased to hear that you found our site so simple to use and that everything was so clear and went so smoothly for you. It's also lovely to hear that our staff were so helpful and friendly when needed!

We look forward to seeing you again.

Kind regards,

Andi @ loveholidays

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★★★★☆

“get what you pay”

Written on: 08/02/2016 by TuckerHutchison (1 review written)

Hotel has seen better days on the outside . it eas great once inside the biggest pool ever . loads of su beds and great staff and entertainment… Read Full Review

By Loveholidaysuk

Written on: 08/02/2016

Thanks for your review.

I'm pleased to hear that you enjoyed your holiday and that everything went smoothly.

Kind regards,

Andi @ loveholidays

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★★★★☆

“clean bright and serene.”

Written on: 06/02/2016 by gordonpickering (1 review written)

arrived before check in time but room was ready, we asked for a 2nd floor room and thats what we got, had a great pool view and plenty of sun on a large balcony,hotel is situated in the centre of resort withing 5 mins walk to beach and resort centre,all staff very helpfull at all times. would recommend this hotel, will stay there again… Read Full Review

By Loveholidaysuk

Written on: 08/02/2016

Thanks for the review.

I am really pleased to hear that you had a lovely holiday and that everything went smoothly for you.

We look forward to seeing you again.

Kind regards,

Andi @ loveholidays

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★★★★☆

“A good and value for money company I will use again.”

Written on: 05/02/2016 by vhCompton56 (1 review written)

Everything arranged, easy process,decent flight option, good hotel,airport to hotel transport good. No Complaints, the way holidays should be, stress free… Read Full Review

By Loveholidaysuk

Written on: 05/02/2016

Thank you for the review.

I am really pleased to hear that you had a good experience booking with us and that everything went so smoothly.

We hope to see you again.

Kind regards,

Andi @ loveholidays

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★★★★☆

“good all rounder”

Written on: 04/02/2016 by Kerrik1945 (1 review written)

Good and happy service at the hotel, facilities good and clean with a good entertainment programme for all ages. Looks a fair way out from centre but is really just a 10-15 min. leisurely walk… Read Full Review

By Loveholidaysuk

Written on: 04/02/2016

Thanks for your review.

I am really pleased to hear that you had a lovely time at your hotel and that everything went smoothly for you!

We hope to see you again!

Kind regards,

Andi @ loveholidays

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★★★★☆

“Good service”

Written on: 04/02/2016 by Adolfoz466 (1 review written)

Good customer service. I only encountered one problem I paid for express shuttle but did not receive this on my return journey… Read Full Review

By Loveholidaysuk

Written on: 04/02/2016

Thank you for your review,.

I'm pleased to hear that you found our customer service team to be so good! I'm sorry to hear that you didn't get an express shuttle on your return journey, if you could provide your LVE/HAY reference with details on this then we can look into this as if you paid for this then it should have been provided both ways.

I hope that you had a great holiday aside from this.

Kind regards,

Andi @ loveholidays

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★★★★☆

“Excellent Service ”

Written on: 01/02/2016 by 1983Pierce (1 review written)

The service received from Love Holidays was excellent. All those employees that I had to contact were most helpful, knowledgeable and professional handling my enquiry well. Everything arrived on time and I particularly liked the 5 days to go reminder just in case I had not copied documents or checked in with the airline. Well done and at such a reasonable price too. I will certainly use them again… Read Full Review

By Loveholidaysuk

Written on: 04/02/2016

Thanks for your review.

I am really happy to hear that you found our team to be so good! It's lovely to know that we're doing our best for our customers when they book with us. It's also great that you found our prices to be so good and that you got all your documentation so swiftly.

We hope to see you again.

Kind regards,

Andi @ loveholidays

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★★★★☆

“Very helpful and efficient”

Written on: 31/01/2016 by Plee (1 review written)

Booked a holiday with Loveholidays, needed to change hotel, very helpful in sorting this. Have booked numerous holidays with this company. Always been satisfied. Easy to select and book holidays on-line through their website… Read Full Review

By Loveholidaysuk

Written on: 04/02/2016

Thank you for your review, my sincere apologies for the delay in response - we had a technical issue with our page which has now been fixed.

I'm happy to hear that we managed to get your hotel changed over quickly and with no fuss. Thank you for your continued loyalty and we look forward to seeing you again.

Kind regards,

Andi @ loveholidays

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★★★★☆

“Excellent with competitive pricing”

Written on: 30/01/2016 by McClellan1952 (1 review written)

Excellent on line booking. Good choice of holidays at very competitive prices. Not easy to get in touch to alter the booking when something was incorrect. Took three weeks to sort it out and in the end ended up phoning the booking line rather than the help line. Email did not work for this problem. As a first timer for Love Holidays everything was a bit confusing and we were worried to start with but was really no problem - you just have to get used to something 'new to us' sort of thing… Read Full Review

By Loveholidaysuk

Written on: 04/02/2016

Thank you for your review, my sincere apologies for the delay in response - we had a technical issue with our page which has now been fixed.

I'm really pleased to hear that you enjoyed booking with us and that you found our deals to be good.

I'm sorry to hear that you had a bit of trouble getting through to us - our customer service line can get busy at times but we've hired more staff and now our call wait times are much lower so hopefully you won't experience this again.

Thanks for recommending us and we hope to see you again!

Kind regards,

Andi @ loveholidays

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★★★★☆

“Panorama bungalows resort, El Gouna. Egypt. January 2016”

Written on: 29/01/2016

We flew with Thomas Cook and spent two weeks at the resort. This was a return visit after spending two weeks their in January 2015. The Hotel Panorama is a four star hotel in El Gouna and all inclusive. The food, service and room standards are excellent. The pool area is clean with a very good pool and plenty of sun beds. El Gouna is a quiet, private resort built around a lagoon. The centre of downtown has a square with many coffee shops, bars and goood restaurants. The Love Holidays… Read Full Review

By Loveholidaysuk

Written on: 04/02/2016

Thank you for your review, my sincere apologies for the delay in response - we had a technical issue with our page which has now been fixed.

I'm so happy that you had another great experience at the Hotel Panorama and that everything went so smoothly. It's also great to hear that you found booking with ourselves to be so smooth and good value for money too!

We look forward to seeing you again!

Kind regards,

Andi @ loveholidays

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★★★★☆

“Transfer to hotel and comments about hotel”

Written on: 28/01/2016 by blkittiwake (1 review written)

Can I ask that on transfer voucher to include additional details as we spent an hour locating 'Holiday Taxis' when we arrived at Gran Canaria. Their office is not displayed as such and you can only see Holiday Taxis when close up to counter on a notice. Hotel was alright, but we always do these trips on my wife's birthday and previous hotels have always put a complimentary bottle of champagne in room. To be fair, when we informed them they did apologise and we did get a bottle of champagne plus… Read Full Review

By Loveholidaysuk

Written on: 04/02/2016

Thank you for your review, my sincere apologies for the delay in response - we had a technical issue with our page which has now been fixed.

I will certainly feed back the information about finding your transfer kiosk - the voucher should give details on this but I'm happy to feedback that more may be helpful.

Regarding the hotel, if we are asked to issue a special request with a hotel then we always try to make this happen but it cannot be guaranteed. I'm sorry that in this case it wasn't initially offered but I'm glad that they rectified this later on.

I do hope that despite this you had a lovely holiday and that your wife had a great birthday.

Kind regards,

Andi @ loveholidays

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★★★★☆

“Hotel in prime position”

Written on: 25/01/2016 by 1946Bennett (1 review written)

good hotel, rooms looking a little tired and the kitchen look dated and need replaced, but the room was clean. The staff was friendly and helpful and the Food was very good (breakfast buffet). The hotel is in prime position for walking to the Town Centre, only 1kilometer and this can be done on the promenade, lovely views and very clean. Recommend is the Flower market and the Super Market where you can get fresh prepared Food for Lunch and Dinner, if you there on B+B. Good Value for Money. … Read Full Review

By Loveholidaysuk

Written on: 04/02/2016

Thank you for your review, my sincere apologies for the delay in response - we had a technical issue with our page which has now been fixed.

It sounds like you had a lovely time away despite the hotel appearing a little tired. I hope that you had a great holiday.

Kind regards,

Andi @ loveholidays

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★★★★☆

“Short break away”

Written on: 23/01/2016

Was satisfied with our short break to Tenerife.No problems at all everything went to plan.we booked on line the service was good… Read Full Review

By Loveholidaysuk

Written on: 04/02/2016

Thank you for your review, my sincere apologies for the delay in response - we had a technical issue with our page which has now been fixed

I'm really pleased that you're holiday went so smoothly and that you recieved a great service too.

We hope to see you again.

Kind regards,

Andi @ loveholidays

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★★★★☆

“Sea view room”

Written on: 22/01/2016 by Shuggy05 (1 review written)

I booked a half board holiday for my family which I thought I was doing for the Christmas break. I accidentally booked the wrong dates and after several attempts of the guy on the other end we reached a conclusion it would be better for me to go on the dates I booked instead of the preferred dates as the change which could have been made was too costly. He personally rang the hotel on my behalf and ensured we had the baby cot etc and we guaranteed the room for which I had paid for. All in all… Read Full Review

By Loveholidaysuk

Written on: 04/02/2016

Thank you for your review, my sincere apologies for the delay in response - we had a technical issue with our page which has now been fixed.

I'm really happy to hear that you found our customer services team to be so helpful and that they did all they could to get your holiday sorted out.

It's a shame that they didn't have tea and coffee facilities, that is usually fairly standard! I hope that you had a lovely time despite this and that we see you again.

Kind regards,

Andi @ loveholidays

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★★★★☆

“Straightforward booking”

Written on: 21/01/2016 by Kayliny149 (1 review written)

Booking made easy, we simply entered our choice of destination, departure airport and preferred dates, there was a good selection of hotels to choose from. There was an option to pay monthly instalments or to make online payments as and when, once the booking had been made we had confirmation emails within 24 hours, was just so straightforward. Would we book with loveholidays.com again? You bet we will!… Read Full Review

By Loveholidaysuk

Written on: 04/02/2016

Thank you for your review, my sincere apologies for the delay in response - we had a technical issue with our page which has now been fixed.

I'm so happy that you had a great booking experience with ourselves and that you enjoyed our payment options.

We very much look forward to seeing you again!

Kind regards,

Andi @ loveholidays

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★★★★☆

“Great service ”

Written on: 21/01/2016 by Donnydan (1 review written)

A great service with everything sent through and ready to go well in advance even with a late booking. An easy and relaxing process… Read Full Review

By Loveholidaysuk

Written on: 04/02/2016

Thank you for your review, my sincere apologies for the delay in response - we had a technical issue with our page which has now been fixed.

It's great to hear that you received such a great service and that you managed to book a good deal even late in the day!

We hope to see you again.

Kind regards,

Andi @ loveholidays

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★★★★☆

“Good, cheap and efficient”

Written on: 21/01/2016 by RaquelPrince392 (1 review written)

Last minute decision to go away for some sunshine - a few great offers on the web site. Easy to book and efficient emails with hotel and flight vouchers - good service. The Information on the hotel was limited but sufficient to allow you to research further through trip advisor or another internet search. Good value for money as long as you were flexible in your choices of location. Travelled to Cape Verde - Sum, sea and sand. Excellent holiday all round -but be aware that there are visa… Read Full Review

By Loveholidaysuk

Written on: 04/02/2016

Thank you for your review, my sincere apologies for the delay in response - we had a technical issue with our page which has now been fixed.

I'm pleased that you found our site so simple to use and with great deals available!

We hope to see you again.

Kind regards,

Andi @ loveholidays

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★★★★☆

“Great Price and Location.”

Written on: 21/01/2016 by Teagan253 (1 review written)

All went great at Las gaviotas apartments really great value for money would have been 5 stars if I did not have to call Love Holidays about wrong email for boarding passes… Read Full Review

By Loveholidaysuk

Written on: 04/02/2016

Thank you for your review, my sincere apologies for the delay in response - we had a technical issue with our page which has now been fixed.

It's lovely to hear that you had a great holiday! I'm sorry that you had to call us to get your email address amended - I hope that this was a quick and simple call and it got sorted swiftly for you.

Kind regards,

Andi @ loveholidays

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★★★★☆

“Great experience from start to finish. Site was...”

Written on: 19/01/2016 by shelac (1 review written)

Great experience from start to finish. Site was simple to navigate. Will use again when I look for my next holiday… Read Full Review

By Loveholidaysuk

Written on: 04/02/2016

Thank you for your review, my sincere apologies for the delay in response - we had a technical issue with our page which has now been fixed.

I'm so pleased that you had an amazing time booking with us and that you found the site so simple to use!

We look forward to seeing you again!

Kind regards,

Andi @ loveholidays

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