loveholidays.com Reviews - www.loveholidays.com

★★★☆☆
3.3 / 5
From 4 reviews
59% of users recommend this

Description (provided by business)

Loveholidays.com is a leading UK based travel website which allows our customers to search for their holidays based on their individual requirements from a range of criteria such as multiple dates, star rating, budget or tripadvisor rating but unlike most travel sites, we do not require our customers to choose a destination. Our experienced and friendly team are on standby to help our customers find their perfect holiday at the best available price, in one easy search.
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★★☆☆☆

“Spoilt our Christmas!!”

Written on: 14/01/2015 by CFChristie (1 review written)

We booked our holiday with loveholidays.com in early January 2014. We booked to go to Playa de Las Americas on the 29th December 2014. We booked a specific apartment and specific area to be close to friends. We payed all deposits and balances as required and received travel and accommodation vouchers confirming all was good. On the 24th December, 5 days before we were to travel,and almost a year after booking,we received an e mail stating that our apartment was no longer available!!We were… Read Full Review

Teamloveholidays's Response to CFChristie's Review

Written on: 19/01/2015

Good Afternoon,

We are very sorry to hear of the issues you experienced on your recent holiday. We would like the opportunity to investigate what happened here. Please could you send your HAY reference across to us so that we can look into this for you?

Kind Regards,

The loveholidays.com team

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Cfchristie's reply to Teamloveholidays's Comment

Written on: 20/01/2015

HAY-449691
Very disappointed

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Cfchristie's reply to Teamloveholidays's Comment

Written on: 20/01/2015

HAY-449691
Very unhappy that no compromise of any kind was offered prior to travelling, or any compensation offered to cover our phone calls, taxis, inconvenience etc.

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By Loveholidaysuk

Written on: 22/01/2015

Good Afternoon,

Thank you for sending across your HAY reference, we have passed this on to our Customer Relations team to investigate any issues. They will be in touch shortly.

Thank you for your patience.

Kind Regards,
The loveholidays.com team

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★★☆☆☆

“Terrible customer service”

Written on: 20/10/2014

We booked our holiday through Loveholidays.com and they were a good deal cheaper than any other deals we had seen elsewhere. Now I know why! They have the worst customer service I have ever come across. We booked a sea view room and paid extra for it but when the confirmation came through, it was just for a standard room. Apparently there was an issue with their systems linking through to Lowcostbeds.com who were supplying the rooms. Quite why we should be penalised for that is beyond me. The… Read Full Review

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★★☆☆☆

“This is the worst company I have ever dealt with”

Written on: 05/01/2014

Booked flights, tranfers and accommodation with this company a few days ago. When I received the email confirmation I noticed that the booking was for a Classic Studio not the 1 bed apartment with sea view which I had selected. I immediately contacted the company to have the accommodation changed. That's were the problem began. Firstly I was told the studio was non refundable and if I wanted the 1 bed with sea view it would be £481 not the £343.91 advertised because I was not booking a… Read Full Review

By Loveholidaysuk

Written on: 04/02/2014

Good Afternoon,

We are sorry to hear that you weren’t satisfied with your holiday booking. We take all feedback such as yours very seriously and so would like to investigate further. Can we please have your HAY reference which can be found on your booking confirmation?

We look forward to hearing from you.

Thanks,


the loveholidays.com team

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★★☆☆☆

“rip off company”

Written on: 08/11/2013

having booked with love holidays, for next year, was checking thomas cook web site and found holiday flight day had changed from friday to monday, rang love holidays to find out when our new flight day was,if we were the monday before or monday after our booking date, they told me nothing had changed, told them there web site and thomas cook were showing flights were now on a monday, told me they would ring me back, never happend rang again was told they would check with thomas cook and ring me… Read Full Review

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