loveholidays.com Reviews - www.loveholidays.com

★★★☆☆
3.3 / 5
59% of users recommend this

Description (provided by business)

Loveholidays.com is a leading UK based travel website which allows our customers to search for their holidays based on their individual requirements from a range of criteria such as multiple dates, star rating, budget or tripadvisor rating but unlike most travel sites, we do not require our customers to choose a destination. Our experienced and friendly team are on standby to help our customers find their perfect holiday at the best available price, in one easy search.
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★★★★☆

“All went smoothly”

Written on: 16/02/2014 by c_a_s (1 review written)

Booked a trip to Kefalonia for later this year, was cheaper than booking anywhere else. Good to have different ways to pay as well. Hopefully the holiday will go as smoothly as booking it, will update upon my return… Read Full Review

By Loveholidaysuk

Written on: 16/05/2014

Hi,

Thanks for the great feedback! Ensuring our customers receive a stress-free and enjoyable booking experience is the main aim of the game for us!

We look forward to seeing you again soon!

Thanks,


The loveholidays.com team

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★★★★★

“Amazing prices!!”

Written on: 16/02/2014

I always make sure I compare all the main sites out there and loveholidays is now the first one I look on when booking a holiday. It's prices are very good and the site is the easiest to use! My friends and family have now all used it and love it as much as me! Booked 4 holidays with them and always been very happy :) … Read Full Review

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★★★★★

“Great Value”

Written on: 16/02/2014

Second time I've booked with love holidays and not disappointed! Great value and low deposit meant we could escape for some sunshine, plus we paid a lot less than going through Thomas Cook directly! Will definitely book again… Read Full Review

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★★★★★

“best service ever!”

Written on: 16/02/2014 by TonyMasc (1 review written)

We have booked four holidays with Love Holidays and each one has been how it should be. Really good prices and friendly service - 10 out of 10. We recommend you to all our friends. thx… Read Full Review

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★☆☆☆☆

“Rip off GO direct to main DEALERS”

Written on: 22/01/2014

I unfortunately have booked my Thompson Ala carte holiday through them and discovered not only did it cost me more than booking it direct with Thomson but they also want to charge for ore booking seats and private transfers all of which would have been included for less if booked direct. I have been in touch with Love holidays and they are not interested. In my opinion the price promise and book with confidence is a joke, well unless you paid out in full at time of… Read Full Review

By Loveholidaysuk

Written on: 04/02/2014

Good Afternoon,

We strive to offer the best level of customer service possible, both online and over the phone so we are sorry to hear that you have not been completely satisfied with your holiday booking. However, please note that the terms and conditions of our Price Match Guarantee are displayed clearly on our site, where we also clearly state that we are only able to Price Match on holidays that have been paid for in full meaning a Price Match is not possible on low deposit or pay monthly bookings.

Please do get in contact with us should have any further queries.

Thanks,


the loveholidays.com team

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★★☆☆☆

“This is the worst company I have ever dealt with”

Written on: 05/01/2014

Booked flights, tranfers and accommodation with this company a few days ago. When I received the email confirmation I noticed that the booking was for a Classic Studio not the 1 bed apartment with sea view which I had selected. I immediately contacted the company to have the accommodation changed. That's were the problem began. Firstly I was told the studio was non refundable and if I wanted the 1 bed with sea view it would be £481 not the £343.91 advertised because I was not booking a… Read Full Review

By Loveholidaysuk

Written on: 04/02/2014

Good Afternoon,

We are sorry to hear that you weren’t satisfied with your holiday booking. We take all feedback such as yours very seriously and so would like to investigate further. Can we please have your HAY reference which can be found on your booking confirmation?

We look forward to hearing from you.

Thanks,


the loveholidays.com team

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★☆☆☆☆

“Do not touch with a barge pole”

Written on: 12/12/2013 by Maidstone1 (1 review written)

This company is one of the worst I have ever had the mis fortune to come across. I had an issue with the payment schedule and the members of staff and manager I spoke to today, were both unhelpful and patronising! Their website is not clear and when trying to express my concern and very politely asking for an amendment, the manager was first not free! This was strange as the staff member said " the manager is busy on another call, but said to reliterate what I said" how can she be busy… Read Full Review

By Loveholidaysuk

Written on: 04/02/2014

Good Afternoon,

We are very sorry to hear that you weren’t satisfied with your experience with loveholidays.com. We take all feedback regarding our Customer Services team very seriously and so we would like to investigate your experience further. Can we please have your HAY reference which can be found on your booking confirmation?

We look forward to hearing from you.

Thanks,


the loveholidays.com team

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★★☆☆☆

“rip off company”

Written on: 08/11/2013

having booked with love holidays, for next year, was checking thomas cook web site and found holiday flight day had changed from friday to monday, rang love holidays to find out when our new flight day was,if we were the monday before or monday after our booking date, they told me nothing had changed, told them there web site and thomas cook were showing flights were now on a monday, told me they would ring me back, never happend rang again was told they would check with thomas cook and ring me… Read Full Review

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★★★★☆

“easy and quick to book”

Written on: 09/10/2013

Great company to book with - only complaint was could not fill in API on line otherwise very good. Hotel we booked wasn't the best but wasn't the worst either - would research more next time… Read Full Review

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★★★★☆

“So good and easy to book our holiday.”

Written on: 06/10/2013

The only problem was the hotel ! My husband came home with food poisoning from the hotel restaurant… Read Full Review

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★★★★★

“Lovely people”

Written on: 05/10/2013 by Jaron (1 review written)

We booked 2 holidays,the lady I spoke to an advisor was smashing.the next lady called bev,was also smashing 10/10 .we woul book again ,thanks for your help… Read Full Review

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★★★★★

“Easy Peassy”

Written on: 04/10/2013 by Audmost (1 review written)

My husband and I booked a holiday to Majorca with Love Holidays. How easy it was. We phoned and spoke to a lovely lady who made the process painless. we had a lovely holiday with no hiccups, many thanks Love Holidays… Read Full Review

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★★★★★

“Fantastic Service”

Written on: 30/09/2013 by P.LKILBRIDE (1 review written)

First class service, easy booking, and fantastic prices. 100% certainty I would recommend this agent. Looking forward to 2014, with the knowledge there are agents willing to go the extra mile. Egypt here we come again. Peter & Linda Kilbride… Read Full Review

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★★★★☆

“love holiday great job ”

Written on: 20/09/2013

would definitely be using love travel again. From start to finish it was a really smooth procedure. Thanks from the Hays… Read Full Review

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★★★★★

“highly recommended x”

Written on: 11/09/2013

Great payment and deposit options Fab prices best around. Will for sure use this site again. I rate your site 10/10 Would recommend to friends and family. No hidden costs. Already looking on your site for next year… Read Full Review

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★★★★★

“ Who knew it could be so easy and quick to book a holiday!”

Written on: 01/09/2013

I just booked for my boyfriend and I to go to Crete with loveholidays.com and the whole experience has been fantastic. We wanted to go somewhere relaxing, decently priced and in a quiet location and all this was so easy to find on their site. It only took a really short amount of time to search, decide on our top 3 holidays to choose from and then book our favourite. And what’s more it was so much cheaper than the Tour Operator’s price! I’ve never known it to be so easy to book a holiday!… Read Full Review

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★★★★★

“Very Impressed”

Written on: 30/08/2013

I was near to giving up going on holiday until I came across loveholidays. I found a Thomas Cook holiday which turned out to be cheaper buying it through Loveholiday than Thomas Cook. I had to make a phone call and spoke to a very pleasant person who answered all my questions with ease.The paperwork came through very quickly and I would defiantly book again with Loveholidays… Read Full Review

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★★★★★

“Easy,Quick and great cutomer care”

Written on: 29/08/2013 by AlasdairAdam (1 review written)

Ilike the we will promice to beat anyprice which ifound to be true i had a price from both direcline and thomas cook for a thomas coo holiday and they beat both and oerall great booking experience will bookagain with love holidays and i recommend them 100%. they were veryelpfull in finding out as and when my hotel was comming on sale and theykept me informed up to the minuite and even contacted thomascook onmy behalf to find out… Read Full Review

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★★★★★

“Firstt class service !”

Written on: 27/08/2013 by Willettl (1 review written)

I will definitely keep this number for future holidays ! First class service from a great friendly man called Sean. I had every thing written down that I wanted, and Sean got it all at a far better price and service than the many other agents I telephoned. Nothing was too much trouble,he didn't keep me hanging on , he phoned back when he said he would ( within minutes ) and got us a bargain holiday ! Thanks Sean you're a star !… Read Full Review

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★★★★★

“Holiday to Cyprus ”

Written on: 14/08/2013 by Michellemumof2 (1 review written)

We have just got back from a family holiday to Cyprus that was booked through love holidays and it was by far the best holiday we've ever had. The advisor from love holidays was really lovely and got us a really good deal. I will definitely be recommending love holidays to my friends and i will definitely be using them for our future holidays. I never normally write reviews but I was so happy with the customer service from the advisor and loved the holiday so much that I feel they deserve… Read Full Review

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