loveholidays.com Reviews - www.loveholidays.com

★★★★☆
3.9 / 5
819
74.6% of users recommend this

Description (provided by business)

Loveholidays.com is a leading UK based travel website which allows our customers to search for their holidays based on their individual requirements from a range of criteria such as multiple dates, star rating, budget or tripadvisor rating but unlike most travel sites, we do not require our customers to choose a destination. Our experienced and friendly team are on standby to help our customers find their perfect holiday at the best available price, in one easy search.
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Latest Reviews

★★★★☆

“get what you pay”

Written on: 08/02/2016 by TuckerHutchison (1 review written)

Hotel has seen better days on the outside . it eas great once inside the biggest pool ever . loads of su beds and great staff and entertainment… Read Full Review

By Loveholidaysuk

Written on: 08/02/2016

Thanks for your review.

I'm pleased to hear that you enjoyed your holiday and that everything went smoothly.

Kind regards,

Andi @ loveholidays

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★★★★★

“Excellent service”

Written on: 07/02/2016 by Lisa782187 (1 review written)

I found love holidays very easy toes. I found a holiday and the booking process couldn't be easier. As it was my first experience of booking a foreign holiday I rang the helpline to make sure I had given all information requested correctly. The advisor was extremely helpful and explained everything thoroughly. A totally 5* service. So impressed that I have already used them to book my holiday for next year. Thank you for such outstanding service b… Read Full Review

By Loveholidaysuk

Written on: 08/02/2016

Thanks for the review.

It's great to hear that you found our site so easy to us and that your booking went so smoothly.

I'm pleased that you found our staff so helpful and that you enjoyed this elemnt of the service too!

Thanks for already booking again with us and have a lovely holiday!

Kind regards,

Andi @ loveholidays

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★★★★★

“Birthday and anniversary ”

Written on: 06/02/2016 by Kaylee87 (1 review written)

Had a great holiday after the first night been overbooked but hotel made up for it and would definitely book up again… Read Full Review

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★★★★★

“Birthday and anniversary ”

Written on: 06/02/2016 by Kaylee87 (1 review written)

Had a great holiday after the first night been overbooked but hotel made up for it and would definitely book up again… Read Full Review

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★★★★★

“Birthday and anniversary ”

Written on: 06/02/2016 by Kaylee87 (1 review written)

Had a great holiday after the first night been overbooked but hotel made up for it and would definitely book up again… Read Full Review

By Loveholidaysuk

Written on: 08/02/2016

Thanks for your review.

I'm sorry to hear that you're hotel was overbooked on the first night, but it's great to hear that they made up for it and that you had a great time!

We hope to see you again.

Kind regards,

Andi @ loveholidays

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★★★☆☆

“Get what you pay for ”

Written on: 06/02/2016 by Jimmyjess (1 review written)

The holiday acomodation was fine only complaint is , the transfer bus stopped at the bottom of the steep hill and we were told to walk up to the Malibu park which almost killed my wife, we told the receptionist and she said they should have brought us up the hill as there's room enough for busses, we cancelled the bus through reception for our return trip to the airport and booked a taxi as we didn't want to walk down the hill either, other than that the holiday was fine and staff were very… Read Full Review

By Loveholidaysuk

Written on: 08/02/2016

Thanks for your review.

I'm sorry to hear that your transfer didn't take you all the way to the hotel and that you had to get your return taxi yourself. If you wanted us to look into this the please provide your LVE booking reference and we'll take a look.

I'm glad to hear that, despite this, you had a lovely holiday.

Kind regards,

Andi @ loveholiday

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★★★★☆

“clean bright and serene.”

Written on: 06/02/2016 by gordonpickering (1 review written)

arrived before check in time but room was ready, we asked for a 2nd floor room and thats what we got, had a great pool view and plenty of sun on a large balcony,hotel is situated in the centre of resort withing 5 mins walk to beach and resort centre,all staff very helpfull at all times. would recommend this hotel, will stay there again… Read Full Review

By Loveholidaysuk

Written on: 08/02/2016

Thanks for the review.

I am really pleased to hear that you had a lovely holiday and that everything went smoothly for you.

We look forward to seeing you again.

Kind regards,

Andi @ loveholidays

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★★★★★

“Good”

Written on: 06/02/2016

Had good dealings with company following confusion over the price due to website malfunctions. Problem resolved and refund provided. Good communication via email then with company following problems with airline site to book seats. Loveholidays contacted airline on our behalf. Would book again with love holidays… Read Full Review

By Loveholidaysuk

Written on: 06/02/2016

Thank you for taking the time to post your review and It's good to hear that you have been happy with the service you've received from us.

I'm glad that we were able to sort out the small issues you had, and hope you have a great holiday.

We look forward to seeing you again soon.

Kind regards,

Brian @Loveholidays

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★★★★★

“Ladies only away break in Lazarote for 40th birthday ”

Written on: 06/02/2016 by Gonzales116 (1 review written)

Everything went smoothly from start to the end 10 of us went out for a 4 night break at Gran Arreciffe hotel in Lanzarote which was excellent our only complaint would be that the rooms were not ready and we arrived at 11am but did not get in our rooms until 5pm which was a drag. However we had facilities to change into swimming costume and sat by pool all excellent no problems at all with our service from Love Holidays and I would definitely book again… Read Full Review

By Loveholidaysuk

Written on: 06/02/2016

Thank you for taking the time to post your review, and I'm delighted to hear that everything went smoothly, and that you had a good break in Lanzarote.

We hope to see you again in the future.

Kind Regards,

Brian @Loveholidays

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★★★★★

“Great holiday”

Written on: 06/02/2016 by Geovanniv297 (1 review written)

Just returned from a great holiday in The Gambia staying at the holiday beach hotel. The hotel was basic and served the most basic breakfast iv'e ever had. Cereal bread processed ham and cheese and portions of very ripe bananas. Everything else had to be paid for. Eggs worked out about £1.80 each.the actual hotel is also down a dirt track road which takes about 10 mins to walk from the gate at the main road which has lights but is still quite dark at night time when returning in. There is… Read Full Review

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★★★★☆

“A good and value for money company I will use again.”

Written on: 05/02/2016 by vhCompton56 (1 review written)

Everything arranged, easy process,decent flight option, good hotel,airport to hotel transport good. No Complaints, the way holidays should be, stress free… Read Full Review

By Loveholidaysuk

Written on: 05/02/2016

Thank you for the review.

I am really pleased to hear that you had a good experience booking with us and that everything went so smoothly.

We hope to see you again.

Kind regards,

Andi @ loveholidays

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★★☆☆☆

“Feeling misled by loveholidays”

Written on: 04/02/2016 by Thomred (1 review written)

You advertised a. Four star as a five and I was duped, in fact after I pointed this out to you, you then re categorised it as a four star, I lost out… Read Full Review

By Loveholidaysuk

Written on: 04/02/2016

Thanks for your review.

I am really sorry to hear that you felt duped by this situation. We get the star reading from the hotel, and if we are advised that this isn't the case then we want to ensure that we update the information as soon as possible. I am not sure if you have traveled or not but if yes, then I hope you still had a lovely time, and if not, then I am sure that the hotel still offers great services as advertised.

Kind regards,

Andi @ loveholidays

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★★★★☆

“good all rounder”

Written on: 04/02/2016 by Kerrik1945 (1 review written)

Good and happy service at the hotel, facilities good and clean with a good entertainment programme for all ages. Looks a fair way out from centre but is really just a 10-15 min. leisurely walk… Read Full Review

By Loveholidaysuk

Written on: 04/02/2016

Thanks for your review.

I am really pleased to hear that you had a lovely time at your hotel and that everything went smoothly for you!

We hope to see you again!

Kind regards,

Andi @ loveholidays

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★★★☆☆

“Almost good!”

Written on: 04/02/2016 by BennettBatchelor329 (1 review written)

If all goes smoothly it doesn't really matter who you are with - it's when you need help that it matters. So having endured an overlong shuttle trip from airport to hotel, and having been given an extremely early pick up time for the return journey, I decided it would be nice to upgrade the return journey to private transfer - easy? Sadly not. The shuttle company said they were not allowed to alter the booking so I had to go through loveholidays. I spoke to a very helpful gentleman who… Read Full Review

By Loveholidaysuk

Written on: 04/02/2016

Thanks for your review.

I am sorry to hear that you went through some aggravation to get your transfer upgraded.

It's a shame that the process doesn't allow you to upgrade your transfer while you are out there - I will certainly feed this back for you. I'm pleased to hear that you found our customer service agent to be helpful, but I'm sorry that the experience marred your opinion of us.

Thank you for your recommendation for booking - I do hope that in future we're able to raise your opinion of us in helping to amend holidays.

Kind regards,

Andi @ loveholidays

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★★★★★

“All went like clockwork ”

Written on: 04/02/2016 by Franklin230 (1 review written)

Went from Bristol to lanzarote flight good and on time had to wait about 30 mins on transfer coach but good journey hotel was a little dated but staff was good and rooms clean transfer back to airport on time only thing that went wrong was that we got rerouted to Cardiff as to windy at Bristol but by the time we collected luggage the couches to bring us back to Bristol were waiting outside… Read Full Review

By Loveholidaysuk

Written on: 04/02/2016

Thanks for your review.

I'm pleased to hear that you had a good holiday overall. Unfortunately the transfers do usually take a little time to leave as they may need to wait for additional flights - this should have been explained on your voucher citing 45 mins as a wait time.

I'm really sorry to hear that you got re-routed due to weather issues - that must have been a bit annoying!

We hope to see you again.

Kind regards,

Andi @ loveholidays

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★★★★☆

“Good service”

Written on: 04/02/2016 by Adolfoz466 (1 review written)

Good customer service. I only encountered one problem I paid for express shuttle but did not receive this on my return journey… Read Full Review

By Loveholidaysuk

Written on: 04/02/2016

Thank you for your review,.

I'm pleased to hear that you found our customer service team to be so good! I'm sorry to hear that you didn't get an express shuttle on your return journey, if you could provide your LVE/HAY reference with details on this then we can look into this as if you paid for this then it should have been provided both ways.

I hope that you had a great holiday aside from this.

Kind regards,

Andi @ loveholidays

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★★★☆☆

“Once we got to the apartments it was great”

Written on: 03/02/2016 by daveprice009 (1 review written)

Me and Mum have just arrived back from Lanzarote after spending a glorious week away. The accomadation was very good and the full inclusive was excellent value for money The was also contributory to a splendid time. My only complaint I have with the holiday was that we could not find a hire car that was booked and paid for before we travelled. We had to book a car from europe car. By this time it had gone dark and the address on the travel documents was not sufficient for us to find the… Read Full Review

By Loveholidaysuk

Written on: 04/02/2016

Thanks for your review.

I'm pleased that you had a great time on holiday, although I'd like to ask for some additional information regarding the car hire. If you could provide your LVE/HAY reference so we can take a look at the documentation you were sent - this should have advised where you needed to go to pick up your car. If this wasn't sent then we need to look into this for you.

Kind regards,

Andi @ loveholidays

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★★☆☆☆

“attention to detail needed”

Written on: 03/02/2016 by andy_farrell (1 review written)

firstly I booked the holiday through love holidays, on a Thursday evening only to find on Sunday I received an email telling me the flights were fully booked. I could either cancel with full refund or pay an extra £300 to fly with another airline (with a reduction of £40). As holidays with employers were already in place I took the other flight. Upon arrival I went to the desk to arrange the pre booked transfer only to have a argument with the lady who insisted I changed the flights and had… Read Full Review

By Loveholidaysuk

Written on: 04/02/2016

Thank you for your review.

I'm sorry to hear that there was an issue with your initial flight booking - it is really unfortunate when this happens and I'm sorry you weren't informed of this earlier.

Regarding the transfer, if you could please provide your HAY/LVE reference, we can look into this as we need to see why the details of the transfer weren't amended for you with the flight.

I do hope that you had a lovely holiday after this and that we can get to the bottom of the transfer issue.

Kind regards,

Andi @ loveholidays

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★★☆☆☆

“Seeing isn't always believing ”

Written on: 03/02/2016

My experience of love holidays is that I paid more money for the same holiday package a poor room. Even thou I contacted them straight away, took screen shots of what I found I was told that I could not cancel and receive a full refund. In addition to this I had to go on Twitter to get a response as no one has replied to my email. I work very hard for my money as it does not grow off trees unfortunate and although some would consider it a small saving, this could have helped towards transfer… Read Full Review

By Loveholidaysuk

Written on: 04/02/2016

Thank you for your review.

I know that we've spoken regarding your situation, and again, I am sorry that we weren't able to offer you the price match as this didn't fall within our terms and conditions. Unfortunately the suppliers prices can fluctuate and it is a shame that in this case the price went down after you booked. However this isn't charged by loveholidays and should the price go up, we wouldn't seek the extra charge in this case.

I'm sorry if you felt that we didn't reply to your email swiftly, we did receive your email at midnight when our offices were closed and our communication with you via Twitter was at 9.15am the following morning so that would have only given us an hour to have replied, amongst all our other emails (as we open at 8am).

I do hope that you have a lovely holiday despite this.

Kind regards,

Andi @ loveholidays

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★★★★★

“The best site to book with”

Written on: 02/02/2016 by Kadyn491 (1 review written)

I have been booking with Love Holidays for about three years now. Good thing is book early and cheaper and you can pay it up monthly. Had no problems so far, have a go and sure you will not be disappointed. Prices are great and if you need help from an advisor they are a call away. Have booked 2 holidays with them this year, one I have just returned from. Happy holidays… Read Full Review

By Loveholidaysuk

Written on: 04/02/2016

Thanks for your review!

It's lovely to know that you enjoy booking with us so much - thank you for your continued loyalty!

We look forward to seeing you again.

Kind regards,

Andi @ loveholidays

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