Worst customer service ever

Loveholidays.com - www.loveholidays.com
★★★★☆
4.0
79.0% of users recommend this

Jerimiahv286's review of Loveholidays.com - www.loveholidays.com

“Worst customer service ever”

★☆☆☆☆

written by Jerimiahv286 on 11/09/2015

Be very careful as when you book online you have a countdown timer that gives you minutes to book at given price, the website always says "only 2 or 3 remaining" putting you under pressure to press the book now button.
You automatically think I will book and then phone Love Holidays to sort the questions out. Only problem is THEY NEVER ANSWER THE PHONE!!! You think ok I will email them but...... you guessed it THEY NEVER REPLY!!! By now because you have pressed book now under pressure you have to pay the non refundable deposit to get that price and holiday you want.
You are in the hands of gods when booking with this company because if you need them in the event of anything going wrong love holidays are non existent.
On booking confirmation, for return boarding passes love holidays said, on return flight, don't worry we will check you in and email your boarding passes" did this happen...... hell no, we had to check in 2 days before return flight as love holidays did not check us in or mail us our boarding passes!!! This left a family of 5 spread all over a full plane, we was no where near each other, the airline tried their best but the plane was full, worst flight of my life.

LOVE HOLIDAYS SHOULD BE STRUCK OFF, AVOID AVOID AVOID

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