YourHolidays Reviews - www.yourholidays.com

★★★★☆
3.5 / 5
494
64.8% of users recommend this
? Ask our helpful community of experts about this product or company
YourHolidays - www.yourholidays.com - Ask a question now

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★☆☆☆☆

“Left stranded!”

Written on: 10/07/2017 by Jasiahu200 (1 review written)

Booked a holiday with yourholidays early this month to Portugal. On the day we travelled Easyjet had refused me and my partner onto the plane as they had over booked the flight! We were then asked to move onto the next available flight which would have been for the following day which understandable we did not want to do so we decided to buy a flight with another airline. I contacted yourholidays and explained the situation and asked them to contact the transfer company to organize for the… Read Full Review

Visit Mark Warner Holidays for Summer Sun 2017

Yourholidays's Comment

Written on: 11/07/2017

Thank you for taking the time to review your recent holiday booking made with Yourholidays.com, your comments are appreciated.

We regret to hear of your disappointment. I have checked with our Customer Relations Team and they have advised they have received your complaint. Please be advised that this is being investigated and you will be in receipt of an acknowledgement within the next 14 days. Following this you should receive a full response within 28 days. This is all as per ABTA guidelines.

Thank you.

Kind Regards,
Yourholidays Customer Service Team

Reply to this comment
Report this review Read 1 Comment
★☆☆☆☆

“Still waiting on money back”

Written on: 22/06/2017 by 146Hurst (1 review written)

Used yourholidays for my 1st ever trip abroad and turned into a nightmare..was told by there sales team that the holiday was just as good as Benidorm as they suggested callela and bigged it up big time,arrived at horrible hotel was transferred to a worse hotel called them was told if checked into another hotel would receive my money back from them that was 3 months ago and still had nothing,they just keep trying to pass the blame to bedswithease another company that finds hotels,I would not… Read Full Review

Visit Mark Warner Holidays for Summer Sun 2017

Yourholidays's Comment

Written on: 07/07/2017

Thank you for taking the time to review your recent holiday booking made with Yourholidays.com, your comments are appreciated.

We regret to hear of your disappointment. Please send in your full detailed complaint along with your booking reference to our administration team in order for this to be investigated.

Kind Regards,
Yourholidays Customer Service Team

Reply to this comment

Annoyedscotlanduser's Comment

Written on: 07/07/2017

You must be joking...your team has already blocked me on all social media and emails,I tried my best with use but it seems all use do is mess people around and pass the blame to other companies even though it was use who sold me the holiday telling me it was a good place to go when that was just all a lie to get my money that was the quickest use have done anything take the money,but since I had problems use just don't care cause you've had my money now! Your sales team is a joke and tell nothing but lies and your investigation team is the exact same. So you tell me how your going to fix this as the holiday I went on was back in April and still trying sort things out since like use telling me borrow money and go to good hotel we will give you it back soon as I done I use changed and said use never sad that which again is another lie,use are good at telling lies I will say that.

Reply to this comment
Report this review Read 2 Comments
★★★★★

“Great Service”

Written on: 13/06/2017 by Nathaliay63 (1 review written)

Great service from start to finish. I did not experience any unexpected charges. Staff were extremely sympathetic to request for change of accommodation due to bereavement ( wanted a quieter area). Would honestly recommend… Read Full Review

Visit Mark Warner Holidays for Summer Sun 2017

Yourholidays's Comment

Written on: 07/07/2017

Thank you for taking the time to review your recent holiday booking made with Yourholidays.com, your comments are appreciated.

We are really pleased to note that you had a positive experience, and we do hope that Yourholidays can be of assistance to you again in the future.

Kind Regards,
Yourholidays Customer Service Team

Reply to this comment
Report this review Read 1 Comment
★★☆☆☆

“Not happy at all”

Written on: 06/06/2017 by Dulces201 (1 review written)

Was told a price then asked for £15 for administration as everything done by computer don't no why. Then asked for another £50 that turned into £55 again administration. I never got e-ticket till 2 days b4 we went so had to pay £25 that turnd in £28 administration. After asking for paper work repeatedly never got it so it cost me £28 . Most of the people on the same holiday only paid £250 for same holiday with Hays travel so try there. By the way all my payments were with a Debenham card… Read Full Review

Visit Mark Warner Holidays for Summer Sun 2017

Yourholidays's Comment

Written on: 07/07/2017

Thank you for taking the time to review your recent holiday booking made with Yourholidays.com, your comments are appreciated.

We regret to hear of your disappointment. Please send in your full detailed complaint along with your booking reference to our administration team in order for this to be investigated.

Kind Regards,
Yourholidays Customer Service Team

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Spectacular!!!”

Written on: 04/06/2017 by O'Rourkehj287 (1 review written)

Slightly late adding my review! Where do I start.. the holiday was perfect from start to finish. I booked with a chap who was incredibly friendly and managed get my family a deal we couldn't refuse in September 2016 to sunny beach. I'd highly recommend this company, make sure you ask for him, he was top notch! Thank you for making our holiday a complete dream!!!… Read Full Review

Visit Mark Warner Holidays for Summer Sun 2017

Yourholidays's Comment

Written on: 07/07/2017

Thank you for taking the time to review your recent holiday booking made with Yourholidays.com, your comments are appreciated. We are really pleased to note that you had a positive experience, and we do hope that Yourholidays can be of assistance to you again in the future. Kind Regards, Yourholidays Customer Service Team

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Best Deal & Most Helpful Customer Service!!”

Written on: 30/05/2017 by PoppyHolden (1 review written)

Easy telephone booking, no hassle and very helpful adviser - Lily. We have booked a holiday for a group of 6 in Magaluff. Its not easy to find a place that everyone in a group will like but Lily gave us so many options it was easy to pick. We have got the best hotel at the best price around! Massive thank you to Lily At YourHolidays for making the booking process so easy and for finding everything we all wanted in the holiday we have now booked!! I Would definitely recommend to anyone who… Read Full Review

Visit Mark Warner Holidays for Summer Sun 2017

Yourholidays's Response to PoppyHolden's Review

Written on: 07/07/2017

Thank you for taking the time to review your recent holiday booking made with Yourholidays.com, your comments are appreciated. We are really pleased to note that you had a positive experience, and we do hope that Yourholidays can be of assistance to you again in the future. Kind Regards, Yourholidays Customer Service Team

Reply to this comment
Report this review Read 1 Comment
★☆☆☆☆

“Terrible, rip off”

Written on: 15/05/2017 by Amy1859 (1 review written)

I would not recommend this site at all !!! Booked our holiday for 4 to Greece all inclusive for a week in September for £479 then onto of that charged us £10 per person for booking over the phone (took the total to £489). They took my bank details after EVERYTHING had been confirmed. It was confirmed that our total was £414 because it was £75 deposit. They told me that the holiday was booked and that I will get confirmation emails through straight away. I got a call to inform me that… Read Full Review

Visit Mark Warner Holidays for Summer Sun 2017

Yourholidays's Response to Amy1859's Review

Written on: 07/07/2017

Thank you for taking the time to review your recent holiday booking made with Yourholidays.com, your comments are appreciated.

We regret to hear of your disappointment. Please send in your full detailed complaint along with your booking reference to our administration team in order for this to be investigated.

Kind Regards,
Yourholidays Customer Service Team

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Great to deal with”

Written on: 15/05/2017 by Papasmurph (1 review written)

we booked our holiday on Gran Canaria and found this to be one of the most helpful and reliable companies we have used. Our first choice wasn't available but the operative looked up other available holidays for us. We were called back when they said they would, almost unheard of these days, and suggested another location for us. After booking we had some queries but all of them were dealt with in a friendly and helpful manner. We had an enjoyable, relaxing 12 day break. Thank you all for… Read Full Review

Visit Mark Warner Holidays for Summer Sun 2017

Yourholidays's Response to Papasmurph's Review

Written on: 18/05/2017

Thank you for taking the time to review your recent holiday booking made with Yourholidays.com, your comments are appreciated.

We are really pleased to note that you had a positive experience, and we do hope that Yourholidays can be of assistance to you again in the future.

Kind Regards,
Yourholidays Customer Service Team

Reply to this comment

Yourholidays's Response to Papasmurph's Review

Written on: 18/05/2017

Thank you for taking the time to review your recent holiday booking made with Yourholidays.com, your comments are appreciated.

We are really pleased to note that you had a positive experience, and we do hope that Yourholidays can be of assistance to you again in the future.

Kind Regards,
Yourholidays Customer Service Team

Reply to this comment

Yourholidays's Response to Papasmurph's Review

Written on: 18/05/2017

Thank you for taking the time to review your recent holiday booking made with Yourholidays.com, your comments are appreciated.

We are really pleased to note that you had a positive experience, and we do hope that Yourholidays can be of assistance to you again in the future.

Kind Regards,
Yourholidays Customer Service Team

Reply to this comment
Report this review Read 3 Comments
★☆☆☆☆

“No holiday”

Written on: 05/11/2016 by DemetriusButcher (1 review written)

Did not go on this holiday due to the wife getting a hospital appointment. Asked about how to cancel. Was sent a email with there cancellation fee's and what I was intitalled to. From the £700+ that we paid, we were intitalled to just £46. Not impressed. We know that if we cancelled, the company would resale this holiday. So left it that we would go but not turn up. I think we will be going back to our normal outlet in the town. You learn from your mistakes… Read Full Review

Visit Mark Warner Holidays for Summer Sun 2017

Yourholidays's Comment

Written on: 24/02/2017

Good morning,
We are sorry to hear you were force to cancel your holiday due to a hospital appointment.
When booking holidays you are subject to Your Holidays and tour operators booking conditions therefore charges will always occur when amending or cancelling your booking regardless of whom you book through.
We would always recommend holiday insurance is taken out to protect such cancellations.

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Santorini”

Written on: 27/10/2016 by Claytonb422 (1 review written)

This was our first holiday in Santorini. We stayed B&B in Kouros Village,Perissa, Santorini and it was just perfect. Our accommodation was a 5 minute walk to the beach and all the restaurants and tavernas. It was a total chillout and relaxing holiday. We couldn't fault the accommodation, the staff were very friendly and helpful. Each day was idyllic, after breakfast we strolled to the beach front at Perissa and ambled along enjoying the view, stopping for a coffee and a people watch… Read Full Review

Visit Mark Warner Holidays for Summer Sun 2017

Yourholidays's Comment

Written on: 24/02/2017

Good Morning,


We are happy to hear you had such a wonderful holiday,
Hopefully our services can be used for your next trip!

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Santorini”

Written on: 25/10/2016 by ShirleyTe (1 review written)

This was our first holiday in Santorini. We stayed B&B in Kouros Village,Perissa, Santorini and it was just perfect. Our accommodation was a 5 minute walk to the beach and all the restaurants and tavernas. It was a total chillout and relaxing holiday. We couldn't fault the accommodation, the staff were very friendly and helpful. Each day was idyllic, after breakfast we strolled to the beach front at Perissa and ambled along enjoying the view, stopping for a coffee and a people watch… Read Full Review

Visit Mark Warner Holidays for Summer Sun 2017

Yourholidays's Response to ShirleyTe's Review

Written on: 07/07/2017

Thank you for taking the time to review your recent holiday booking made with Yourholidays.com, your comments are appreciated.

We are really pleased to note that you had a positive experience, and we do hope that Yourholidays can be of assistance to you again in the future.

Kind Regards,
Yourholidays Customer Service Team

Reply to this comment
Report this review Read 1 Comment
★★★★☆

“Vilamoura is perfect for rfelaxation”

Written on: 21/10/2016 by Viking72 (1 review written)

Vilamoura is a lovely place for a relaxing holiday: close to the sea, a lovely marina with plenty of restaurants and bars near many hotels. The old town is worth a visit, and if you fancy a day or two out, Lisbon is only 3 hours drive away. We stayed in hotel Vila Gala Ampalius, which is a 4 star - apart from food and customer service. Breakfast was supposed to be matching those four stars, but didn't: it was at best lukewarm, scrambled eggs for instance were wet and cold and staff did not… Read Full Review

Visit Mark Warner Holidays for Summer Sun 2017

Yourholidays's Response to Viking72's Review

Written on: 24/02/2017

Good Morning,

Thank you for your feedback, if you wanted to make an offical complaint please send your complaint to us.

Reply to this comment
Report this review Read 1 Comment
★☆☆☆☆

“False advertising beware if not on trip advisor!”

Written on: 20/10/2016 by bwWarner71 (1 review written)

We arrived in Turkey a few days after the coup in the middle of the night. The first transfer took us to the wrong town . Then we spent the next 4 hours driving around very isolated areas looking for accommodation that did not exist. The accomodation that we thought we had booked had been falsey advertised. This is not completely yourholidays fault. We must take responsiblity for booking a appartment that had no tripadvisor reviews and sounded too good to be true. It was too good , it wasn't… Read Full Review

Visit Mark Warner Holidays for Summer Sun 2017

Yourholidays's Comment

Written on: 24/02/2017


Thank you for your comments and we are really sorry to note your unhappiness. We would really like the opportunity to investigate your comments further, so if you haven’t already done so, please send your comments along with your booking reference to our customer service team, and we will investigate this matter further for you.

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Cuba September Booking”

Written on: 18/10/2016 by iwReed293 (1 review written)

All the pre travel documentation, on line check-in etc were excellent as where arrangements for flight travel departure/return to & from Cuba, as where transfers to and from hotel. Hotel customer services and staff during four days of pre/actual 'Hurricane Matthew' experience were exemplary but not our travel agent representative. Would most certainly use 'Your Holiday'again… Read Full Review

Visit Mark Warner Holidays for Summer Sun 2017

Yourholidays's Comment

Written on: 18/10/2016

Thank you for taking the time to review your recent holiday booking made with Yourholidays.com, your comments are appreciated.

We are really pleased to note that you had a positive experience, and we do hope that Yourholidays can be of assistance to you again in the future.

Kind Regards,
Yourholidays Customer Service Team

Reply to this comment
Report this review Read 1 Comment
★☆☆☆☆

“Two days before we were due to fly to our chosen...”

Written on: 16/10/2016 by AimeeHaley (1 review written)

Two days before we were due to fly to our chosen hotel, we were notified that we had been double booked. We spend a lot of time choosing our holidays and had booked 4 months earlier! Changing at the last minute was very stressful and not how we like to start a holiday. The best on offer was the all inclusive Heronissos Hotel in Crete that we had to pay a supplement for, which was well out of order considering we were not at fault! We were told it was 4*plus however it was barely a 2*!! The… Read Full Review

Visit Mark Warner Holidays for Summer Sun 2017

Yourholidays's Comment

Written on: 18/10/2016

Thank you for taking the time to review your recent holiday booking made with Yourholidays.com, your comments are appreciated.

We regret to hear of your disappointment. Please send in your full detailed complaint along with your booking reference to our administration team in order for this to be investigated.

Kind Regards,
Yourholidays Customer Service Team

Reply to this comment
Report this review Read 1 Comment
★★☆☆☆

“Spoilt our holiday :(”

Written on: 16/10/2016 by Robinski67 (1 review written)

Booked through your holidays once before & didn't really have a problem. This Time however, our holiday was a disaster. It's now a month since we returned & we have had no real help wotsoever. If I was in charge of a holiday company, i would want to be as efficient with problems & complaints, as i was with taking people's money in the 1st place… Read Full Review

Visit Mark Warner Holidays for Summer Sun 2017

Yourholidays's Response to Robinski67's Review

Written on: 18/10/2016

Thank you for taking the time to review your recent holiday booking made with Yourholidays.com, your comments are appreciated.

We regret to hear of your disappointment. Please send in your full detailed complaint along with your booking reference to our administration team in order for this to be investigated.

Kind Regards,
Yourholidays Customer Service Team

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Holiday to side turkey”

Written on: 16/10/2016 by Dorothy55 (1 review written)

From picking up the phone my holiday was brilliant, friendly staff at the call centre, every aspect explained, travelled with jet 2 from leeds bradford, really easy check in, used the vip lounge brilliant, flight on time, waited a little while for transfer,stayed at antonios hotel in side, really authentic turkish,basic but great welcome and loverly staff, room cleaded every day, nothing too much trouble, then same great service coming home. Overall fantastic holiday. Highly… Read Full Review

Visit Mark Warner Holidays for Summer Sun 2017

Yourholidays's Response to Dorothy55's Review

Written on: 18/10/2016

Thank you for taking the time to review your recent holiday booking made with Yourholidays.com, your comments are appreciated.

We are really pleased to note that you had a positive experience, and we do hope that Yourholidays can be of assistance to you again in the future.

Kind Regards,
Yourholidays Customer Service Team

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Excellent service”

Written on: 15/10/2016 by Theresa459 (1 review written)

Fantastic service ...everything went well no complaints at all… Read Full Review

Visit Mark Warner Holidays for Summer Sun 2017

Yourholidays's Comment

Written on: 18/10/2016

Thank you for taking the time to review your recent holiday booking made with Yourholidays.com, your comments are appreciated.

We are really pleased to note that you had a positive experience, and we do hope that Yourholidays can be of assistance to you again in the future.

Kind Regards,
Yourholidays Customer Service Team

Reply to this comment
Report this review Read 1 Comment
★★★★☆

“Really Nice Hotel”

Written on: 14/10/2016 by Beasleyjl7 (1 review written)

We usually stay in our friends villa when we go to Dalyan but it was fully booked, we love Dalyan so we decided to try a hotel, The Club Alla Turca was lovely, the staff were very friendly, the hotel rooms were very clean and a nice size, the pool area and the restaurant were also excellent and overall they could not do enough for you. I would definitely go back to the Alla Turca again… Read Full Review

Visit Mark Warner Holidays for Summer Sun 2017

Yourholidays's Comment

Written on: 18/10/2016

Thank you for taking the time to review your recent holiday booking made with Yourholidays.com, your comments are appreciated.

We are really pleased to note that you had a positive experience, and we do hope that Yourholidays can be of assistance to you again in the future.

Kind Regards,
Yourholidays Customer Service Team

Reply to this comment
Report this review Read 1 Comment
★☆☆☆☆

“Don't stay here”

Written on: 13/10/2016 by Wood314 (1 review written)

Although a cheap last minute deal this hotel still wasn't worth the money. The all inclusive was very poor and bar staff couldn't have been less interested in service. Restaurant although clean did leave a lot to be desired when it came to meat choices. Breakfast I stuck to toast. If I ate there at lunch or dinner I stuck to salad, rice and vegetables. Our room had water running down the wall from the air conditioner and overall the room was pretty grubby (this being our second room having… Read Full Review

Visit Mark Warner Holidays for Summer Sun 2017

Yourholidays's Comment

Written on: 18/10/2016

Thank you for taking the time to review your recent holiday booking made with Yourholidays.com, your comments are appreciated.

We regret to hear of your disappointment. Please send in your full detailed complaint along with your booking reference to our administration team in order for this to be investigated.

Kind Regards,
Yourholidays Customer Service Team

Reply to this comment
Report this review Read 1 Comment
overview
Summer Sun 2017 - Mark Warner