YourHolidays Reviews - www.yourholidays.com

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Latest Reviews

★☆☆☆☆

“Terrible, rip off”

Written on: 15/05/2017 by Amy1859 (1 review written)

I would not recommend this site at all !!! Booked our holiday for 4 to Greece all inclusive for a week in September for £479 then onto of that charged us £10 per person for booking over the phone (took the total to £489). They took my bank details after EVERYTHING had been confirmed. It was confirmed that our total was £414 because it was £75 deposit. They told me that the holiday was booked and that I will get confirmation emails through straight away. I got a call to inform me that… Read Full Review

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★★★★★

“Great to deal with”

Written on: 15/05/2017 by Papasmurph (1 review written)

we booked our holiday on Gran Canaria and found this to be one of the most helpful and reliable companies we have used. Our first choice wasn't available but the operative looked up other available holidays for us. We were called back when they said they would, almost unheard of these days, and suggested another location for us. After booking we had some queries but all of them were dealt with in a friendly and helpful manner. We had an enjoyable, relaxing 12 day break. Thank you all for… Read Full Review

Yourholidays's Response to Papasmurph's Review

Written on: 18/05/2017

Thank you for taking the time to review your recent holiday booking made with Yourholidays.com, your comments are appreciated.

We are really pleased to note that you had a positive experience, and we do hope that Yourholidays can be of assistance to you again in the future.

Kind Regards,
Yourholidays Customer Service Team

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Yourholidays's Response to Papasmurph's Review

Written on: 18/05/2017

Thank you for taking the time to review your recent holiday booking made with Yourholidays.com, your comments are appreciated.

We are really pleased to note that you had a positive experience, and we do hope that Yourholidays can be of assistance to you again in the future.

Kind Regards,
Yourholidays Customer Service Team

Reply to this comment

Yourholidays's Response to Papasmurph's Review

Written on: 18/05/2017

Thank you for taking the time to review your recent holiday booking made with Yourholidays.com, your comments are appreciated.

We are really pleased to note that you had a positive experience, and we do hope that Yourholidays can be of assistance to you again in the future.

Kind Regards,
Yourholidays Customer Service Team

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★☆☆☆☆

“No holiday”

Written on: 05/11/2016 by DemetriusButcher (1 review written)

Did not go on this holiday due to the wife getting a hospital appointment. Asked about how to cancel. Was sent a email with there cancellation fee's and what I was intitalled to. From the £700+ that we paid, we were intitalled to just £46. Not impressed. We know that if we cancelled, the company would resale this holiday. So left it that we would go but not turn up. I think we will be going back to our normal outlet in the town. You learn from your mistakes… Read Full Review

Yourholidays's Comment

Written on: 24/02/2017

Good morning,
We are sorry to hear you were force to cancel your holiday due to a hospital appointment.
When booking holidays you are subject to Your Holidays and tour operators booking conditions therefore charges will always occur when amending or cancelling your booking regardless of whom you book through.
We would always recommend holiday insurance is taken out to protect such cancellations.

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★★★★★

“Santorini”

Written on: 27/10/2016 by Claytonb422 (1 review written)

This was our first holiday in Santorini. We stayed B&B in Kouros Village,Perissa, Santorini and it was just perfect. Our accommodation was a 5 minute walk to the beach and all the restaurants and tavernas. It was a total chillout and relaxing holiday. We couldn't fault the accommodation, the staff were very friendly and helpful. Each day was idyllic, after breakfast we strolled to the beach front at Perissa and ambled along enjoying the view, stopping for a coffee and a people watch… Read Full Review

Yourholidays's Comment

Written on: 24/02/2017

Good Morning,


We are happy to hear you had such a wonderful holiday,
Hopefully our services can be used for your next trip!

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★★★★★

“Santorini”

Written on: 25/10/2016 by ShirleyTe (1 review written)

This was our first holiday in Santorini. We stayed B&B in Kouros Village,Perissa, Santorini and it was just perfect. Our accommodation was a 5 minute walk to the beach and all the restaurants and tavernas. It was a total chillout and relaxing holiday. We couldn't fault the accommodation, the staff were very friendly and helpful. Each day was idyllic, after breakfast we strolled to the beach front at Perissa and ambled along enjoying the view, stopping for a coffee and a people watch… Read Full Review

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★★★★☆

“Vilamoura is perfect for rfelaxation”

Written on: 21/10/2016 by Viking72 (1 review written)

Vilamoura is a lovely place for a relaxing holiday: close to the sea, a lovely marina with plenty of restaurants and bars near many hotels. The old town is worth a visit, and if you fancy a day or two out, Lisbon is only 3 hours drive away. We stayed in hotel Vila Gala Ampalius, which is a 4 star - apart from food and customer service. Breakfast was supposed to be matching those four stars, but didn't: it was at best lukewarm, scrambled eggs for instance were wet and cold and staff did not… Read Full Review

Yourholidays's Response to Viking72's Review

Written on: 24/02/2017

Good Morning,

Thank you for your feedback, if you wanted to make an offical complaint please send your complaint to us.

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★☆☆☆☆

“False advertising beware if not on trip advisor!”

Written on: 20/10/2016 by bwWarner71 (1 review written)

We arrived in Turkey a few days after the coup in the middle of the night. The first transfer took us to the wrong town . Then we spent the next 4 hours driving around very isolated areas looking for accommodation that did not exist. The accomodation that we thought we had booked had been falsey advertised. This is not completely yourholidays fault. We must take responsiblity for booking a appartment that had no tripadvisor reviews and sounded too good to be true. It was too good , it wasn't… Read Full Review

Yourholidays's Comment

Written on: 24/02/2017


Thank you for your comments and we are really sorry to note your unhappiness. We would really like the opportunity to investigate your comments further, so if you haven’t already done so, please send your comments along with your booking reference to our customer service team, and we will investigate this matter further for you.

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★★★★★

“Cuba September Booking”

Written on: 18/10/2016 by iwReed293 (1 review written)

All the pre travel documentation, on line check-in etc were excellent as where arrangements for flight travel departure/return to & from Cuba, as where transfers to and from hotel. Hotel customer services and staff during four days of pre/actual 'Hurricane Matthew' experience were exemplary but not our travel agent representative. Would most certainly use 'Your Holiday'again… Read Full Review

Yourholidays's Comment

Written on: 18/10/2016

Thank you for taking the time to review your recent holiday booking made with Yourholidays.com, your comments are appreciated.

We are really pleased to note that you had a positive experience, and we do hope that Yourholidays can be of assistance to you again in the future.

Kind Regards,
Yourholidays Customer Service Team

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★☆☆☆☆

“Two days before we were due to fly to our chosen...”

Written on: 16/10/2016 by AimeeHaley (1 review written)

Two days before we were due to fly to our chosen hotel, we were notified that we had been double booked. We spend a lot of time choosing our holidays and had booked 4 months earlier! Changing at the last minute was very stressful and not how we like to start a holiday. The best on offer was the all inclusive Heronissos Hotel in Crete that we had to pay a supplement for, which was well out of order considering we were not at fault! We were told it was 4*plus however it was barely a 2*!! The… Read Full Review

Yourholidays's Comment

Written on: 18/10/2016

Thank you for taking the time to review your recent holiday booking made with Yourholidays.com, your comments are appreciated.

We regret to hear of your disappointment. Please send in your full detailed complaint along with your booking reference to our administration team in order for this to be investigated.

Kind Regards,
Yourholidays Customer Service Team

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★★☆☆☆

“Spoilt our holiday :(”

Written on: 16/10/2016 by Robinski67 (1 review written)

Booked through your holidays once before & didn't really have a problem. This Time however, our holiday was a disaster. It's now a month since we returned & we have had no real help wotsoever. If I was in charge of a holiday company, i would want to be as efficient with problems & complaints, as i was with taking people's money in the 1st place… Read Full Review

Yourholidays's Response to Robinski67's Review

Written on: 18/10/2016

Thank you for taking the time to review your recent holiday booking made with Yourholidays.com, your comments are appreciated.

We regret to hear of your disappointment. Please send in your full detailed complaint along with your booking reference to our administration team in order for this to be investigated.

Kind Regards,
Yourholidays Customer Service Team

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★★★★★

“Holiday to side turkey”

Written on: 16/10/2016 by Dorothy55 (1 review written)

From picking up the phone my holiday was brilliant, friendly staff at the call centre, every aspect explained, travelled with jet 2 from leeds bradford, really easy check in, used the vip lounge brilliant, flight on time, waited a little while for transfer,stayed at antonios hotel in side, really authentic turkish,basic but great welcome and loverly staff, room cleaded every day, nothing too much trouble, then same great service coming home. Overall fantastic holiday. Highly… Read Full Review

Yourholidays's Response to Dorothy55's Review

Written on: 18/10/2016

Thank you for taking the time to review your recent holiday booking made with Yourholidays.com, your comments are appreciated.

We are really pleased to note that you had a positive experience, and we do hope that Yourholidays can be of assistance to you again in the future.

Kind Regards,
Yourholidays Customer Service Team

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★★★★★

“Excellent service”

Written on: 15/10/2016 by Theresa459 (1 review written)

Fantastic service ...everything went well no complaints at all… Read Full Review

Yourholidays's Comment

Written on: 18/10/2016

Thank you for taking the time to review your recent holiday booking made with Yourholidays.com, your comments are appreciated.

We are really pleased to note that you had a positive experience, and we do hope that Yourholidays can be of assistance to you again in the future.

Kind Regards,
Yourholidays Customer Service Team

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★★★★☆

“Really Nice Hotel”

Written on: 14/10/2016 by Beasleyjl7 (1 review written)

We usually stay in our friends villa when we go to Dalyan but it was fully booked, we love Dalyan so we decided to try a hotel, The Club Alla Turca was lovely, the staff were very friendly, the hotel rooms were very clean and a nice size, the pool area and the restaurant were also excellent and overall they could not do enough for you. I would definitely go back to the Alla Turca again… Read Full Review

Yourholidays's Comment

Written on: 18/10/2016

Thank you for taking the time to review your recent holiday booking made with Yourholidays.com, your comments are appreciated.

We are really pleased to note that you had a positive experience, and we do hope that Yourholidays can be of assistance to you again in the future.

Kind Regards,
Yourholidays Customer Service Team

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★☆☆☆☆

“Don't stay here”

Written on: 13/10/2016 by Wood314 (1 review written)

Although a cheap last minute deal this hotel still wasn't worth the money. The all inclusive was very poor and bar staff couldn't have been less interested in service. Restaurant although clean did leave a lot to be desired when it came to meat choices. Breakfast I stuck to toast. If I ate there at lunch or dinner I stuck to salad, rice and vegetables. Our room had water running down the wall from the air conditioner and overall the room was pretty grubby (this being our second room having… Read Full Review

Yourholidays's Comment

Written on: 18/10/2016

Thank you for taking the time to review your recent holiday booking made with Yourholidays.com, your comments are appreciated.

We regret to hear of your disappointment. Please send in your full detailed complaint along with your booking reference to our administration team in order for this to be investigated.

Kind Regards,
Yourholidays Customer Service Team

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★☆☆☆☆

“Bulgaria 1st and last?”

Written on: 12/10/2016

The flight there and back were ok We lost a couple of pointless hours being dragged int the centre of sunny beach to be told little and sold tour packages - they could've tried this at the hotel, but after staying at the hotel we can perhaps understand why they didn't. Sunny Beach is about what we expected, hot with plenty of touristy type stuff going on. The hotel: Aquamarine four star all inclusive? This is rated in comparison to similar packages to Egypt, Tunisia, Malta and Tenerife The… Read Full Review

Yourholidays's Comment

Written on: 13/10/2016

Thank you for taking the time to review your recent holiday booking made with Yourholidays.com, your comments are appreciated.

We regret to hear of your disappointment. Please send in your full detailed complaint along with your booking reference to our administration team in order for this to be investigated.

Kind Regards,
Yourholidays Customer Service Team

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★★☆☆☆

“Misleading”

Written on: 12/10/2016 by SteveMedeiros357 (1 review written)

I paid for a pool view as did many guests there. My room faced scrap land. The menu choices were very limited for a vegetarian despite Greece being renowned for its vegetarian cuisine. Many items on the menu were simply never available. I have never encountered such an uncomfortable bed. The Rep failed to turn up for our welcome meeting, so I missed the opportunity to book the trip that I wished to go on. When she did turn up the following night she was obnoxious and unapproachable… Read Full Review

Yourholidays's Comment

Written on: 13/10/2016

Thank you for taking the time to review your recent holiday booking made with Yourholidays.com, your comments are appreciated.

We regret to hear of your disappointment in your trip. Please send in your full detailed complaint along with your booking reference to our administration team in order for this to be investigated.

Kind Regards,
Yourholidays Customer Service Team

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★★★★☆

“Taurito-Gran Canaria”

Written on: 12/10/2016 by Grahamek127 (1 review written)

Lovely hotel, although the signage was poor, we didn't even know if we were at the correct hotel. Spotlessly clean with lots of choices in the restaurant. Entertainment was OK, but the lounge wasn't large enough for the number if guests. Overall happy with it… Read Full Review

Yourholidays's Comment

Written on: 12/10/2016

Thank you for taking the time to review your recent holiday booking made with Yourholidays.com, your comments are appreciated.

We are really pleased to note that you had a positive experience, and we do hope that Yourholidays can be of assistance to you again in the future.

Kind Regards,
Yourholidays Customer Service Team

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★★★★★

“zante 2016”

Written on: 12/10/2016 by Valentinau5 (1 review written)

tsilivi contessina hotel fab great facilities nice staff best breakfast ever in a hotel,also near beach and bar overall a fantastic holidaay probaly my best and good service from your holidays recomend them to everyone thanks… Read Full Review

Yourholidays's Comment

Written on: 12/10/2016

Thank you for taking the time to review your recent holiday booking made with Yourholidays.com, your comments are appreciated.

We are really pleased to note that you had a positive experience, and we do hope that Yourholidays can be of assistance to you again in the future.

Kind Regards,
Yourholidays Customer Service Team

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★★★☆☆

“Good location. Food was nice but practically the same....”

Written on: 12/10/2016 by vhBradford370 (1 review written)

Good location. Food was nice but practically the same. Breakfast was very good. Coffee machine not so good. Daytime snacks - terrible. Not enough cleaners outside so plastic cups everywhere. The same old problem - couldn't get a sunbed unless you put yr towels out very early. Not enough shady areas to sit in during the day… Read Full Review

Yourholidays's Comment

Written on: 12/10/2016

Thank you for taking the time to review your recent holiday booking made with Yourholidays.com, your comments are appreciated.

We are really pleased to note that you had a positive experience, and we do hope that Yourholidays can be of assistance to you again in the future.

Kind Regards,
Yourholidays Customer Service Team

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★★★★☆

“1st time I booked a holiday on line ”

Written on: 12/10/2016 by Archervp236 (1 review written)

1st time I booked a holiday on line was really worried but I have no need to be with all email I received with my booking for apt, flights ect we sailed though airport got to apt and everything was great the two girl I 1st spoken to were great and really helpful the only I really didn't like was having to ring addim for them to send recite for payment I made they were a bit dipsy on that point but everything else was great… Read Full Review

Yourholidays's Comment

Written on: 12/10/2016

Thank you for taking the time to review your recent holiday booking made with Yourholidays.com, your comments are appreciated.

We are really pleased to note that you had a positive experience, and we do hope that Yourholidays can be of assistance to you again in the future.

Kind Regards,
Yourholidays Customer Service Team

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