YourHolidays Reviews - www.yourholidays.com

★★★☆☆
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Latest Reviews

★☆☆☆☆

“Hotel fantasy. Rhodes . Greece”

Written on: 10/02/2016 by Nicodemusbaby1 (1 review written)

The hotel staff on the whole were friendly and it was clean, however there was limited availability on alcoholic drinks, wine, brandy, beer and ouzo only. The food was repetitive and usually COLD. Tea and coffee limited to breakfast and between 4-6pm. Basically I wouldn't recommend this hotel or the company to anyone. Even when I complained I felt I wasn't taken seriously and my issues swept aside. On the whole ...... The worse All Inclusive holiday I have ever been on… Read Full Review

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★★★☆☆

“Madeira”

Written on: 10/02/2016 by rothes (2 reviews written)

hotel was not where I expected -some 25 miles out -had advantages and disadvantages worrying issue with return transfer -wrong time by a long way - hotel sorted it out quickly for us hotel food was good but no atmosphere because being off season and its location… Read Full Review

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★★★★★

“Great service and price!”

Written on: 03/02/2016 by txSchwartz371 (1 review written)

I originally tried to book a holiday in a different apartment complex in Fuerteventura, but Ryanair put their prices up just as I was booking, putting it over budget. The lady who was making the booking offered me another complex at a reduced price to compensate. I had a fab holiday at a fab price. Would definitely use YourHolidays again!… Read Full Review

Yourholidays's Comment

Written on: 04/02/2016

Thank you for taking the time to review your recent holiday booking made with Yourholidays.com, your comments are appreciated.

We are really pleased to note that you had a positive experience, and we do hope that Yourholidays can be of assistance to you again in the future.

Kind Regards,
Yourholidays Customer Service Team

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★☆☆☆☆

“The booking process is simple BUT”

Written on: 02/02/2016 by Rachshar (1 review written)

The holiday booking process was simple however the hotel we stayed in was dreadful. I will never use Thomas Cook again. Their rep in Infia did not care that we were given a filthy dirty room or that we had to pay extra just to get a clean room. Your holiday.vom should not promote such a disgusting hotel… Read Full Review

Yourholidays's Response to Rachshar's Review

Written on: 04/02/2016

Thank you for taking the time to review your recent holiday booking made with Yourholidays.com, your comments are appreciated.

We regret to hear of your disappointment with your hotel and Thomas Cook. If you have not already done so, we would recommend you send in your comments to our Administration department in order for this to be investigated further.

Kind Regards,
Yourholidays Customer Service Team

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★★★★★

“Super Smashing Great”

Written on: 01/02/2016 by waynemoore (1 review written)

Great food, adequate liquor ( cocktails just mix of drinks in a cup ) , accommodation acceptable, short walk to town and the town is Ace and the complex Bar is superb with decent bar snacks and cracking beaches to boot. Nuff said, one thinkz… Read Full Review

Yourholidays's Response to waynemoore's Review

Written on: 02/02/2016

Thank you for taking the time to review your recent holiday booking made with Yourholidays.com, your comments are appreciated.

We are really pleased to note that you had a positive experience, and we do hope that Yourholidays can be of assistance to you again in the future.

Kind Regards,
Yourholidays Customer Service Team

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★★★★☆

“no problems here”

Written on: 29/01/2016 by Cats4mum (2 reviews written)

Booked a package holiday with Your Holidays for last October. Found it online but rang up anyway to get a live price. Yes it was a little dearer than on line but still very competitive so booked it. From then on plain sailing with everything being sent via email or post(I was having trouble with computer and printer). I have used Your Holidays a few times and each time have found everyone helpful and friendly. I would recommend them and have done so to several people and they have been… Read Full Review

Yourholidays's Response to Cats4mum's Review

Written on: 01/02/2016

Thank you for taking the time to review your recent holiday booking made with Yourholidays.com, your comments are appreciated.

We are really pleased to note that you had a positive experience, and we do hope that Yourholidays can be of assistance to you again in the future.

Kind Regards,
Yourholidays Customer Service Team

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★★★★★

“Amazing holidays . ”

Written on: 28/01/2016 by Mccombie999 (1 review written)

We have booked our last 3 holidays through your holidays . Everything from flights .hotel and transfer and no problems have occured everything has been exactly what we wanted and the help and advice we recieved was amazing . We shall continue to book every holiday with this company… Read Full Review

Yourholidays's Response to Mccombie999's Review

Written on: 28/01/2016

Thank you for taking the time to review your recent holiday booking made with Yourholidays.com, your comments are appreciated.

We are really pleased to note that you had a positive experience, and we do hope that Yourholidays can be of assistance to you again in the future.

Kind Regards,
Yourholidays Customer Service Team

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★★★★☆

“My Holiday Experience”

Written on: 28/01/2016

We chose our holiday by comparing sites and found YourHolidays could put together the package we were looking for. We found the customer service staff very helpful and nothing was too much trouble. We did experience one problem but that was not down to YourHolidays. We would certainly recommend this company and if we go abroad again we would look at this company first… Read Full Review

Yourholidays's Comment

Written on: 28/01/2016

Thank you for taking the time to review your recent holiday booking made with Yourholidays.com, your comments are appreciated.

We are really pleased to note that you had a positive experience, and we do hope that Yourholidays can be of assistance to you again in the future.

Kind Regards,
Yourholidays Customer Service Team

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★★★★★

“Fantastic ”

Written on: 27/01/2016 by Welshri254 (1 review written)

Very well organised and go value for money and will be using you against n in the future and I will be recommending to friends and family… Read Full Review

Yourholidays's Comment

Written on: 28/01/2016

Thank you for taking the time to review your recent holiday booking made with Yourholidays.com, your comments are appreciated.

We are really pleased to note that you had a positive experience, and we do hope that Yourholidays can be of assistance to you again in the future.

Kind Regards,
Yourholidays Customer Service Team

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★☆☆☆☆

“Worst Booking”

Written on: 27/01/2016 by gpDolan1981 (1 review written)

Found a package holiday on Icelolly.com who refered me to Your.holidays.com,I spoke to 3 different people all in the same day trying to confuse me as the price quoted online is not the price you pay it nearly doubled in price, I have requested some of my deposit back only to be told I have to pay the full flight payment and some of the hotel fee back along with a cancellation fee which totals over £600, Easy Jet and the hotel have assured me they will not be charging the company the full fee… Read Full Review

Yourholidays's Comment

Written on: 28/01/2016

Thank you for taking the time to review your recent holiday booking made with Yourholidays.com, your comments have been noted.

If you unhappy with the response from our administration team we would advise you to reply back to them in order for this to be further investigated

Kind Regards,
Yourholidays Customer Service Team

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★☆☆☆☆

“Booked us in wrong hotel!! Dont book with your holiday”

Written on: 27/01/2016 by crapholiday (1 review written)

Booked a holiday with your holiday they booked us in wrong hotel because it had same one word in it was other side of town. how do they get it so wrong when they booked it while on phone and confirmed i was booking the one i wanted. after my partner ringing ring to sort it for 4 hours after being lied to anf ignored they finally admitted was there fault and would move us not till following day. once back complained and the agreed to give 1 nights money back and money towards the taxi. they… Read Full Review

Yourholidays's Response to crapholiday's Review

Written on: 27/01/2016

Thank you for taking the time to review your recent holiday booking made with Yourholidays.com, your comments are appreciated.

We regret to hear of your disappointment whilst on holiday, I understand you are unhappy with the compensation offered and therefore we kindly ask for you to send this response to our administration department in order for this to be further investigated.

Kind Regards,
Yourholidays Customer Service Team

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★★★★★

“Couldn't be more pleased”

Written on: 26/01/2016 by DonnaTurner (1 review written)

Could be happier with the customer service received on booking our holiday to grab canaria,especially when we encountered difficulties in flights and bank transactions.extremely helpful and polite staff,willing to do anything possible to resolve issues and get it sorted as quickly as possible.would DEFINITELY recommend yourholidays.com!!… Read Full Review

Yourholidays's Response to DonnaTurner's Review

Written on: 27/01/2016

Thank you for taking the time to review your recent holiday booking made with Yourholidays.com, your comments are appreciated.

We are really pleased to note that you had a positive experience, and we do hope that Yourholidays can be of assistance to you again in the future.

Kind Regards,
Yourholidays Customer Service Team

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★★★★★

“Flight to Dubai”

Written on: 25/01/2016 by andrewct (1 review written)

A very easy and simple phone transaction completed by friendly and helpful advisor… Read Full Review

Yourholidays's Response to andrewct's Review

Written on: 25/01/2016

Thank you for taking the time to review your recent holiday booking made with Yourholidays.com, your comments are appreciated.

We are really pleased to note that you had a positive experience, and we do hope that Yourholidays can be of assistance to you again in the future.

Kind Regards,
Yourholidays Customer Service Team

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★☆☆☆☆

“Never Got There!”

Written on: 24/01/2016 by RebeccaBest (1 review written)

This was for a holiday to Egypt - supposed to depart the day after the recent trouble. We never got there. Now I know it was beyond the company's control that no flights were leaving and I completely understand that - but the company didn't even bother to contact us to tell us the holiday was cancelled - not so much as an email! It was only through checking with the airport that they told us that no flights were flying out to Egypt. We rang the YourHolidays to ask what we would do about a… Read Full Review

Traceyjjones's Response to RebeccaBest's Review

Written on: 24/01/2016

They have to refund the ho tree l - all suppliers gave the money back - your holidays are keeping the money

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Yourholidays's Response to RebeccaBest's Review

Written on: 25/01/2016

Thank you for taking the time to review your recent holiday booking made with Yourholidays.com, your comments are appreciated.

We are sorry to hear of your disappointment. If you have not already done so, please send in your comments to us in order for us to investigate the points raised.

Kind Regards,
Yourholidays Customer Service Team

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★★★★★

“NOT BEEN YET”

Written on: 22/01/2016 by Robles79 (1 review written)

DONT GO UNTIL 01/02/16, SO LOOKING FORWARD TO IT… Read Full Review

Yourholidays's Comment

Written on: 22/01/2016

Thank you for taking the time to review your recent holiday booking made with Yourholidays.com, your comments are appreciated.

We are really pleased to note that you had a positive experience, and we do hope that you have an enjoyable holiday!

Kind Regards,
Yourholidays Customer Service Team

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★★★★★

“Simply the best”

Written on: 22/01/2016 by xuBurgess362 (1 review written)

From start to finish booking the holiday . And our holiday adventure was sheer paradise . Couldn't ask for more . Fantastic location fantastic hotel all recommended by the tour operator . Booking our next holiday. With them again thankyou… Read Full Review

Yourholidays's Comment

Written on: 22/01/2016

Thank you for taking the time to review your recent holiday booking made with Yourholidays.com, your comments are appreciated.

We are really pleased to note that you had a positive experience, and we do hope that Yourholidays can be of assistance to you again in the future.

Kind Regards,
Yourholidays Customer Service Team

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★★★☆☆

“Value for money”

Written on: 21/01/2016 by huMcNeill59 (1 review written)

Badala Park hotel was basic but the staff were friendly and welcoming. Felt the place could benefit from a little investment to update things like breakfast area where tables were very worn. Breakfast was good and served with a friendly smile! There was a good family feel to the place with poolside entertainment for children. I used the hotel as a base and explored Gambia by local bus which was fantastic!… Read Full Review

Yourholidays's Comment

Written on: 22/01/2016

Thank you for taking the time to review your recent holiday booking made with Yourholidays.com, your comments are appreciated.

We are really pleased to note that you had a positive experience, and we do hope that Yourholidays can be of assistance to you again in the future.

Kind Regards,
Yourholidays Customer Service Team

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★★★★★

“My India Holiday...”

Written on: 21/01/2016 by Marleyz1948 (1 review written)

Had a great holiday in Goa, India. Booking process was very straightforward & everything went according to plan. Hotel Mira was excellent, great staff, very friendly & of course the weather was Hot Hot Hot. Would definitely use Yourholidays again… Read Full Review

Yourholidays's Comment

Written on: 22/01/2016

Thank you for taking the time to review your recent holiday booking made with Yourholidays.com, your comments are appreciated.

We are really pleased to note that you had a positive experience, and we do hope that Yourholidays can be of assistance to you again in the future.

Kind Regards,
Yourholidays Customer Service Team

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★★★★★

“Top travel agent.”

Written on: 21/01/2016

Had a wonderful experience with this company, they did all the work and call backs were when the said so, all I had to do was pay them at the end. Will definitely use them again… Read Full Review

Yourholidays's Comment

Written on: 22/01/2016

Thank you for taking the time to review your recent holiday booking made with Yourholidays.com, your comments are appreciated.

We are really pleased to note that you had a positive experience, and we do hope that Yourholidays can be of assistance to you again in the future.

Kind Regards,
Yourholidays Customer Service Team

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★☆☆☆☆

“I slipped at the pool side on my first day and broke...”

Written on: 20/01/2016 by Marlene288 (1 review written)

I slipped at the pool side on my first day and broke three bones in my back, so basically the holiday never started for me as I ended up in hospital. The poolside was very unsafe as we saw a number of people slipping and nearly falling. My own grand daughter fell but fortunately was not hurt. When we went to report this at reception we were told there was no accident book to report this. I believe by law there is supposed to be one. On reporting the incident to your rep he did… Read Full Review

Yourholidays's Comment

Written on: 22/01/2016

Thank you for taking the time to review your recent holiday booking with Yourholidays.

We are sorry to hear of your injury whilst on holiday. If you have not done so already, please send in your comments to us along with your booking reference in order for us to pass this information onto your tour operator.

Kind Regards,

Yourholidays Customer Service Team

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