Written on: 27/08/2013 by iffydooda (1 review written)
I have always used the same helpful person to book my flights at WWT. My travel plans are sometimes messy, one way tickets...no fixed dates etc. The first thing the agent does is listen to what I want, she gets to understands my requirements quickly, makes useful suggestions or amendments. I usually have a few ideas about dates and routes which the agent explores with me. She's friendly and very professional and she doesn't rush things. She explains what needs to be done and what the options are and leaves me to make the decisions.
If she can't sort something out on the spot, she gives me a call back (return calls are prompt).I have a lot of confidence in the service. Rennee if you read this, thank you very much for your help and advice.
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Written by Duthoit