Wimdu Reviews - www.wimdu.com

★★★★☆
4.4 / 5
93.2% of users recommend this
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★★★★☆

“Select a rentame”

Written on: 30/07/2014 by CloeSutherland (1 review written)

The overview of site is good, surfing between différent offres easy and convenient. The answer to my specific questions came quickly and complete. Good service… Read Full Review

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★★★★☆

“great help on saturdaynight !”

Written on: 30/07/2014

After arriving at our accomodation, no one (of the rental company) showed up. On the adress given to us there was no one. The helpdesk of WIMDU, both in the country of the rental accomodation, and in Germany, gave us great help in finding an alternative place to spend the night, though it was on a saturdaynight. In the end, everything turned out o.k. for us. We only had lost a few hours of our special weekend, and had a lot of extra telephone costs. Again: WIMDU team: thanks for your help !… Read Full Review

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★★★★☆

“Good reaction”

Written on: 29/07/2014 by Hesstg39 (1 review written)

i am satisfied with the service and i would recommend it to others but one point should the charges of booking be on the Hotel or the flat owner and not guest … Read Full Review

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★★★★☆

“Very good experience of registration”

Written on: 29/07/2014

Ist different and in-depth information you are looking for property.. I am very happy becouse you are correct my title to reale english.. Your support is very important, I hope this will be successful cooperation… Read Full Review

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★★★★☆

“Map location problems”

Written on: 28/07/2014

Initially there was some delay in response but once a staff member contacted me, at this point communication was immediate and very clear. My problem was cleared up within hours and my listings went viral! A pain free experience that in effect prompted me to fill in a positive review for the site… Read Full Review

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★★★★☆

“Helpful support from Wimdu”

Written on: 28/07/2014 by highbrowed (1 review written)

I booked an apartment in Germany via Wimdu. When I entered my credit card details, I received a text message from my credit card office warning me about a possible fraud. It said the amount was charged by Adyen UK LTD. When I spoke with a helpful Wimdu staff member, he confirmed that they used Adyen's service. He also advised me not to transfer any money directly to the host and to inform Wimdu should any problems occur. Overall, I have felt reassured, however, it took a while until I got… Read Full Review

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★★★★☆

“I had a very good customer service experience ovetr...”

Written on: 28/07/2014 by Ian121 (1 review written)

I had a very good customer service experience ovetr the phoene and we have decided to book one of the Villa. I believe that there should be more should be more instant booking available oline. It will be also great if you had some agreemets with the hotels. Thank you, Ian… Read Full Review

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★★★★☆

“A minha aventura no turismo. ”

Written on: 28/07/2014 by Nampula (1 review written)

Esta nova experiência no Wimdu, tem sido positiva, conheço pessoas de outros países com costumes e hábitos de vida diferentes, até agora estou satisfeita. O serviço prestado por Wimdu, tem sido bom,estão sempre disponíveis para resolver qualquer dificuldade que eu tenha. Embora, esteja nisto há pouco tempo, recomendo esta experiência… Read Full Review

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★★★★☆

“3 mal versucht”

Written on: 28/07/2014 by Edithq350 (1 review written)

I will rekommandør you I have been satifided with the Company and my stay in Paris. Kind regards Anni… Read Full Review

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★★★★☆

“Wimdu is fantastic, reliable and helpful. Trusted agent.”

Written on: 27/07/2014 by 476McClellan (1 review written)

I would like to share that Wimdu response toward our inquiry is amazing. The apartments wimdu had advertised for our viewing are reasonable in terms of price and quality of the apartment. I have made comparison and inquiry with other agents i discovered that Wimdu is the best. I will only contact Wimdu for my future bookings. Good Luck and all the best… Read Full Review

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★★★★☆

“good support”

Written on: 27/07/2014 by Colinh74 (1 review written)

the conversation was informative and to the point and all my questions answered… Read Full Review

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★★★★☆

“with care”

Written on: 25/07/2014 by bartfransen (1 review written)

I am gratefull to Wimdu that this organisation really support clients to help with problems. Of course it is all work op people, but some hosts seem to think only of themselfes. When you have made a reservation, you can suddenly hear nothing of your host anymore, or they just cancel a few weeks before you are going to make that trip. Incidents of course, but the Wimdusupport helps you to find a soluton, and you never loose your money. That is a big guarantee. Just phone or mail them… Read Full Review

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★★★★☆

“I am a new host to Wimdu and still getting to know how...”

Written on: 25/07/2014 by Jaedenv438 (1 review written)

I am a new host to Wimdu and still getting to know how you work, therefore I had questions about the turnaround on how quickly you pay me. I sent emails and was replied quickly. I am happy with the service. I have also contacted the office via phone and the service was excellent. thank you Wimdu… Read Full Review

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★★★★☆

“revised description”

Written on: 24/07/2014 by Bingbong60 (1 review written)

I am not sure who revised my description but there were several mistakes in it and I ended up re-writing it myself. I thought it would be done much better and was disappointed with the result… Read Full Review

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★★★★☆

“I´m very pleased with the site”

Written on: 24/07/2014

Everything with your site is very good except the delay of your customer service. Thank you for beeing a good and nice site!… Read Full Review

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★★★★☆

“Prompt, competent, relevant”

Written on: 23/07/2014 by AgustinTaylor-Alt375 (1 review written)

My request was responded to quickly and competently and in a warmly professional manner. I appreciated the fact that the respondent urged me to contact again if her advice missed the mark. It didn't and I would certainly use wimdu again… Read Full Review

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★★★★☆

“The man at Wimdu that took care of my case today...”

Written on: 22/07/2014 by YasmineHiggins (1 review written)

The man at Wimdu that took care of my case today spöke English very well and understood my problem (which really is'nt the case always) and we were able to solve it . I do appreciate when Wimdu calls me up instead of mailing back and forth, so far mailing has never been a success, to many misunderstandings. I was very surprised to realize that tentans have to pay even BEFORE they get an acceptance on their requiry. This makes it very difficult to rearrange the renting, in this particulary… Read Full Review

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★★★★☆

“Louis Lobo is NOT a prerecorded machine!”

Written on: 22/07/2014 by 82Middleton (1 review written)

It was a pleasure to have Louis help with the discovery of your site. He is very comprehensive and patient. I think you have a perfectly fine guide on your team. Unfortunately, I have not had the least enquiry about the apartment from potential clients... Where are all the vacationers for Aix en Provence? Thank you, Wimdu… Read Full Review

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★★★★☆

“fast, exact, informative”

Written on: 21/07/2014 by 43Gauthier (1 review written)

Wimdu got in touch with me on phone in 24h after I listed my apartment. We talked through all the details and processes of the the site… Read Full Review

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★★★★☆

“Security deposit ”

Written on: 21/07/2014 by rvO'Donnell480 (1 review written)

Hi, I have already submitted this subject but I think it will be good to reinforce the need to review it. Charging the guests for the security deposit is a common practice in most sites and I would like to see it implemented in yours too. It's very disagrable for us hosts to ask and accept money directly from the gusts. Therefore I suggest you think about your position in this subject and start charging it when the booking is confirmed and returning it 24-48 hours after the check-out, to give… Read Full Review

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