Wimdu Reviews - www.wimdu.com

★★★★☆
4.4 / 5
93% of users recommend this
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★★★★★

“quality of service”

Written on: 10/08/2014 by sxBruce74 (1 review written)

Wimdu provides great service !!!… Read Full Review

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★★★★★

“I was very well attended and the servisse provided was...”

Written on: 10/08/2014 by Moserhh329 (1 review written)

I was very well attended and the servisse provided was excelente… Read Full Review

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★★★★★

“Excellent help”

Written on: 10/08/2014 by Emelia73 (1 review written)

The answer was excellent but efficient to. Clear and direct. many thanks! With several questions they go deeply to the real matter of the question… Read Full Review

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★☆☆☆☆

“Confirmed and then cancelled”

Written on: 10/08/2014 by 400Lindsay (1 review written)

I booked a last minute villa which was confirmed by the owner in a conversation with wimdu - but this was then subsequently cancelled by the owner - with only two days to go - this is very very poor !!!… Read Full Review

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★★★★☆

“Great Customer Service”

Written on: 10/08/2014

Due to unforeseen events I had to cancel my booking. My order confirmation told me that cancellation was free, but not a word on how to go about it. After looking at the Windu website I was still not able to find how to cancel. A short message to Customer Service asking for advice resulted in Customer Service confirming my cancellation and assuring me I would get a refund within 5-7 days. The reply from Customer Service came within 18 hours. Excellent service! I would have given five stars if… Read Full Review

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★★★★★

“Excellent service and support”

Written on: 09/08/2014 by nikolab (1 review written)

I am new here but so far i am more than satisfied,starting from service and company in general Keep up the good work… Read Full Review

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★★★★☆

“rápidos y muy profesionales. Muy recomendable. El...”

Written on: 09/08/2014 by Giovannih265 (1 review written)

rápidos y muy profesionales. Muy recomendable. El proceso de cancelación ha sido más rápido de lo que yo esperaba… Read Full Review

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★★★★☆

“Expanded information”

Written on: 09/08/2014 by Erika9 (1 review written)

The information recapped what can be found on the Wimdu website and therefor did not deliver much added value. People contacting the Wimdu support do that because they need extend information… Read Full Review

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★★★★☆

“Good customer service”

Written on: 09/08/2014

I was very happy with the help I received recently when I phoned the customer services helpline with my query. I got through to the helpline immediately and the person who dealt with my call was very patient and polite,and was able to help straight away with a solution to my problem… Read Full Review

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★★★★★

“inquiry about not accepting the request,money blocked ,”

Written on: 08/08/2014

clear and satisfying answer, a very polite and patient staff member… Read Full Review

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★★★★☆

“Good start”

Written on: 08/08/2014 by ebriski (1 review written)

My first impression is big serviceability and excellent relationship whith client… Read Full Review

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★★★★★

“review”

Written on: 08/08/2014 by ZaraAndersen (1 review written)

Everything was great and the problem was solved!… Read Full Review

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★★★★★

“good when booking fell through”

Written on: 07/08/2014

Wimdu was really great when things went wrong. Efficient, polite and fast with the refund. Highly recommended… Read Full Review

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★★★★★

“Easy, professional and polite”

Written on: 07/08/2014 by casteloparadiso (1 review written)

I had a querie regarding the cleaning fees and it was answered straight away ( phone and email).Thank you and congratulations..keep up the good work. … Read Full Review

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★★★★★

“effektivt, enkelt og ordentligt”

Written on: 07/08/2014 by bclausen (1 review written)

Jeg har kun oplevet super kundeservice fra Wimdu, og hele booking systemet er effektivt, enkelt og ordentligt. Der har aldrig været problemer… Read Full Review

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★★★★★

“super hosting and travel website”

Written on: 07/08/2014 by Mohammad422 (1 review written)

As a host, I love wimdu! It's a great way to share and cover expenses on an apartment I love but only use a few days a month. Plus I really enjoy meeting like-minded travellers (and my apartment tends to attract people who have similar tastes and interests to me), and some of the people who have stayed have even become long-distance friends! Plus wimdu is a very transparent, efficient site, and everything works very smoothly. So far, so good!… Read Full Review

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★★★★★

“1st booking”

Written on: 06/08/2014 by choupignou (1 review written)

We chose someone who is a new host and are worried about the deposit. We received adequate support and reply and are keeping our fingers crossed all will be ok! The only thing for us is waiting until the 1st feedback is published... and hope wimdu will keep us updated. ... we are waiting for after our stay to recommend (hopefully) your company ;)… Read Full Review

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★★★★☆

“Problem with my location”

Written on: 06/08/2014 by Sanders310 (1 review written)

Acted immediately the problem I encountered and will help you how to do it… Read Full Review

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★★★★★

“Great website, great support, even in case of troubles”

Written on: 06/08/2014 by Hartley1984 (1 review written)

Leaving aside the general review of the website, which is absolutely great, I must say a few words regarding the Support Team of Wimdu. Due to the problems with the flight (flights to Israel) I was forced to cancel the booking I made. As the host was not willing to return the whole amount I've paid I had to contact the Wimdu Support Team. Their approach was great - even though at first we had some differences in interpreting the regulations, eventually I was provided with the solution I… Read Full Review

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★☆☆☆☆

“THE WORST TRAVEL WEBSITE IN THE WORLD!!!! YOU WILL...”

Written on: 05/08/2014 by CoolSteve (1 review written)

WHERE DO I START?? 1) The worst customer service!!!!! first of all, unless you call on weekend afternoons (European time), you will wait and wait and wait and wait on the phone. then, after waiting for about 20 minutes, the recording tells you that nobody can answer your call and to call back later. Then the creeeeeepy recording voice closes the call!!!!!!! i called back 4 times in a row and still had this happen!! 2) When you DO get to talk with someone, with rare exceptions barely, the… Read Full Review

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