Wimdu Reviews - www.wimdu.com

★★★★☆
4.4 / 5
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★☆☆☆☆

“Ripped me off before I even reached my destination!”

Written on: 30/09/2012 by Bluesmama (1 review written)

I was looking for a Thanksgiving vacation rental in San Francisco, so I had two months to go before I'd travel there. Came across one that was pretty perfect. You check the dates to see if it's available, and if it is, you click on a "book it". Here in the US when you give a hotel your credit card, they at least wait until you arrive to actually charge it. Not Wimdu. I actually received an email from the credit card company very soon after, wondering about the "unusual" charge of over a… Read Full Review

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★☆☆☆☆

“Waist of 600 euro”

Written on: 28/08/2012

In connection with renting an apartment through WIMDU we waited 600 euro. We were not given the apartment we had paid for and on arrival back home, we found out the apartment offered to us had a lower price. The difference in rent was 600 euro. First we asked the host for refund, but he refused to send any money Therefore we contacted WINDU for help. They said help was not possible due to late request for help. We did not bring a computer with us on vacation and therefore request was send on… Read Full Review

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★☆☆☆☆

“What you see is not what you get”

Written on: 28/08/2012

In connection with renting an apartment in Amsterdam it showed out information given on the web side, did not match with reality. We asked for an apartment with washing-machine, dishwasher and jacuzzi. Info regarding apartment promised these items and pictures shown on the internet confirmed this. In reality none of the subjects were there. This is not acceptable and we will not use Wimdu in the future … Read Full Review

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★☆☆☆☆

“No help at all”

Written on: 22/08/2012

Booked a place in Amsterdam through Wimdu, which they then cancelled a couple of weeks before we went. They then suggested an alternative place there which we went to instead, only to find it had half the rooms it advertised, was in a terrible state and the roof leaked when it rained!! As it didn't rain until the second day, we didn't complain until then, only to find that their rules are that if you have a complaint you must register it within 24 hours of arriving! So we were stuck with an… Read Full Review

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★☆☆☆☆

“End up sleeping on the street with Wimdu”

Written on: 12/08/2012

I booked an apartment in Paris, and communicated with the host on the arrangements for check in. Eight hours before I was flying from Canada to Paris, the host emailed that she was not renting the apartment, because her planned trip was cancelled. Contact to Wimdu resulted in no responses, because it does not have 24-hour support. When I followed up and asked for compensation in addition to a full refund, Wimdu denied any responsibility and quote the following 'fine prints' "13.1 - Terms &… Read Full Review

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★☆☆☆☆

“This site is full of scammers”

Written on: 08/08/2012

We recently found an apartment to rent on Wimdu in NYC for our upcoming holiday to the USA. The so-called owner was very nice and after we transferred the money in to their account we found out that it was a scam, never to see our money again. Wimdu refused to do anything about it… Read Full Review

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★☆☆☆☆

“cancellation at the 11th hour!”

Written on: 27/07/2012

Booked and confirmed a month ago, my host in Toronto aptly named MR TORONTO, cancelled my confirmed booking 48 hours before I am due to fly to Canada with my 3 children because the current person at the property wishes to stay a little longer... WTF?!!! Shameful, stressful and customer support lines closed in the evening so I could not even get my situation across to them to discuss. 0 star rating for me. this should not happen in this day and age but I guess they don't even care. AVOID… Read Full Review

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★☆☆☆☆

“Wimdu does not pay its Hosts”

Written on: 08/07/2012

Rented our place on Wimdu one month ago. The guests stayed for a week. We loved the guests, they loved us, they loved the place. Everything was great...except that Wimdu never paid us. It has been 30 days of agonizing back and forth with Wimdu insisting that they paid us. We keep checking our bank accounts. What a scam. The Attorney General needs to get involved with this company… Read Full Review

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★☆☆☆☆

“No being pay after after guest for 6 nights !!!”

Written on: 27/05/2012

There is no customer services fro host at Wimdu. After contacting them regarding a payment a never receive they told me I have to send a request via e-mail. After that the payment center will take care of it. I receive an e-mail from them signed the team payment , no name no phone to call and now they wrote: Thank you for hosting with Wimdu. We as a team are consistently working to improve the usability and the security of our system. For this reason we perform periodic random checks of our… Read Full Review

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★★★★★

“Highly recommended!”

Written on: 25/05/2012

The best site ever used. Apartments were clean and nice host were freindly and helpful. Next time when I travel I will definitely book my accommodation through wimdu. Cheap budget nice room!… Read Full Review

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★☆☆☆☆

“Did not receive a payment YET for renting my property”

Written on: 22/05/2012

As others below me have stated, I am also waiting to be paid by Wimdu for the property I rented. It seems that they think that we will just hand over our properties, for free, while they collect the money. It takes a minute to send a payment though Paypal and I expect to be paid. This has not been a terrible experience so far. I would say, if you did not join them yet, RUN AWAY!! I am in process of following up with the people from Wimdu who originaly signed me up. The payment is not sent… Read Full Review

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★☆☆☆☆

“Wimdu sucks! ”

Written on: 21/05/2012

Wimdu sucks. Plain and simple! Airbnb is amazing! Great customer service, user friendly website, huge section of properties world wide and did I mention already that the customer service is just amazing. Don't book with wimdu. You are asking for bad website service ad a huge headache… Read Full Review

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★☆☆☆☆

“Wimdu Hong Kong waist of money”

Written on: 26/04/2012

Be Very Careful of Wimdu and StudioStudio in Hong Kong   Hey here is a review of my unfortunate experience with Wimdu and StudioStudio.   We were moving to Hong Kong and thought it might be a good idea to stay in cheap accommodation for first two months and then look for a more permanent place whilst we in Hong Kong.  I found the Wimdu sight on the Internet and thought that it might be a very good idea as it is a professional company and as it is said on its website “QUALITY CHECKED… Read Full Review

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★☆☆☆☆

“Wimdu, shoot-first and ask questions later!”

Written on: 16/04/2012

Awful company, with a terrible website and just a clone of many others, with loads of bugs and technical errors. Ghastly customer services, poor response, bad telephone manner, bad treatment of customers. I can imagine poor staff training and lack-of direction in every way. God knows what working conditions are, poor souls! False promises, with the intention of only getting your money. No after support for the host, poor treatment to the host after sign-up on the website. Up to ten days of… Read Full Review

Guest's Comment

Written on: 07/05/2012

I just "landed" from my first attempt to use Wimdu. I did not stay at the booking I placed. There was poor communication from the host, and when we finally arrived at the place, we were VERY uncomfortable with the neighborhood. We went at 1:00 and I was very glad it was broad day-light. I would never go in that neighborhood at night.
This issue is one I haven't heard mentioned yet, mafter reading several reviews on this site. I am very sorry to say, I don't think Wimdu is doing their homework!
I have another booking pending in the near future, and the host seems to be very correct, so don't want to leave them hanging, again the Wimdu company is putting their patrons in a bad spot. Wimdu if you care, if you are reading, get it right, or get out of the business! People's valuable time and money is being wasted!

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★☆☆☆☆

“Rented out my apartment without getting paid”

Written on: 16/04/2012

Rented out my apartment for 4 days but didnt receive payment from Wimdu. No phone number to call and they ignore my emails. Now 10 days since i should have received payment. Think i have been scamed. Will of cause not recommend… Read Full Review

Guest's Comment

Written on: 01/05/2012

I've been waiting 3 days and having the same problem. 2 previous bookings no problem. Now I'm told there is a technical problem with PayPal.

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Ellat's Comment

Written on: 22/05/2012

Same here. And when asked if they work on Sunday, their response was that Paypal does not work on Sunday. Excuse me??
I am still waiting to be paid for renting my property. They collected the money, the guests used the property, yet I have not receive any payments. Terrible experience to say the least!

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★☆☆☆☆

“Cancelled the confirmed booking at last moment on phone”

Written on: 11/04/2012

Hi, When I reached London in April 2012 and called the host, she said that my booking was cancelled 20 days back. I didnt had any clue what she was talking about. I was at London station with my wife and she said that she will check with Wimdu and hanged up, later she was not accepting my call atall. This was so unprofessional. I didnt get any email informing me about this. Later she was not accepting my calls also to let me know what should I do. I havent got my refund yet. And there is no… Read Full Review

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★☆☆☆☆

“Cancelled the booking in last minute ”

Written on: 05/04/2012

I DO NOT RECOMMEND THIS TO ANYONE LOOKING FOR ACCOMMODATION IN SINGAPORE. I recently booked the hotel through WIMDU and made the full payment in advance. After a month i received the below email. We regret to inform you that your booking ####### at "Whole Apartment Near to Novena MRT station, has been cancelled by the host. You will receive a full refund of your booking within the next 5 working days. There is no compensation or Wimdu did not help us in finding a replacement. This last minute… Read Full Review

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★☆☆☆☆

“Wimdue is the Worst”

Written on: 13/03/2012 by Sergey4ert1k1 (1 review written)

Don’t use wimdu I got cancel 5 days before my flight (booking and payment have been made months and half ago) If I would make call to find out if everything is ok I would arrive to my location and find out that someone already staying at that house Note that I had NO notification before it got cancelled As I was trying to explain that this is imposable to find replacement and ask them to help me (if needed also to cave more expensive houses) And they haven’t found any or help me to found… Read Full Review

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★★★★★

“Great experience”

Written on: 22/02/2012 by sallyariad (1 review written)

Booking our accomodation for our holiday in Bangkok was so easy with Windmu. They were prompt with their reply to our inquiry, payment was easy and the accomodation exceeded our expectations… Read Full Review

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★★★★★

“Great work”

Written on: 20/02/2012 by bgraneda (1 review written)

We had a very pleasant experience with WIMDU, they worked perfectly in our reservations and with all our doubts. During our holidays we had some missunderstandings with the owners of the apartments and from WIMDU we felt their support and they worked it out so everything went smooth. We will repeat with WIMDU, for sure!… Read Full Review

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