Wimdu Reviews - www.wimdu.com

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Latest Reviews

★☆☆☆☆

“PAID $2500 AND HOUSE DIDN'T EVEN EXIST”

Written on: 18/04/2016 by ANDREW.M.W (1 review written)

I used Wimdu for the first time ever as it was referred to me by a friend. I booked my accommodation on the Wimdu website and followed all the prompts from the host in paying for the accommodation. A week before my trip I contacted host for key collection details with no response. I contacted wimdu head office and the night before I was due to leave for my holiday they told me I had no booking with them. After talking to them they said their website had been hacked and a false property put on… Read Full Review

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★☆☆☆☆

“More than one month and I still don't have my money back!”

Written on: 05/04/2016 by Kris_H (1 review written)

I highly don't recommend! I am waiting for a month until they do return transfer of my money to my account - still nothing. I wrote almost 10 e-mails without any effect. No any contact from Wimdu… Read Full Review

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★☆☆☆☆

“I listed my property in different sites like AIRBNB...”

Written on: 09/02/2016 by Rose12345678 (1 review written)

I listed my property in different sites like AIRBNB and of course WIMDU. One day I saw that my listing is at 1/3 of the price and I tryied to log in into my account and I couldnt SO someone else changed my password and is offering my property thru WIMDU at 1/3 of the Price there is a different email address showing at WIMDU than my email address. What is going to happen if someone make a reservation thru WIMDU and shows up at my door without having a real reservation? I tryied to contact WIMDU… Read Full Review

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★☆☆☆☆

“ Wim-don't!”

Written on: 05/11/2015 by 156McWilliams (1 review written)

This weekend i paid in full for a weekend stay at an apartment in Edinburgh. The dates I wanted were available;I paid, so job done you would have thought. Not so with Wimdope apparently. I got a message the glittering day to day the host had "declined". This really is the strangest set-up I've ever heard of. Seemingly the usual rules of commerce don't apply in their weird world. I thought we had a contract in place. More annoyingly I'll actually LOSE money on the currency exchange, as my… Read Full Review

Alex3339's Comment

Written on: 22/01/2016

the same thing happened to me
the host accepted my request in Paris
made a mistake cancelled it, and i lost €20. because of the currency exchange
i was upset by the point, and wimdu would not compensate me nor credit me €20 . if i was to ever use them again
you cannot even talk to them on the phone
you have to emaill back and forth
its a joke

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★☆☆☆☆

“Run Far from Wimdu”

Written on: 09/10/2015 by vsRalston288 (1 review written)

Find an alternative to Wimdu. It is one of the most ridiculous companies I've ever made the mistake of using. I booked an apartment in Munich for 8 people only to have the host say that they 'upgraded' us to another apartment. After days of asking to see the new place, I finally get photos and the 'upgraded' place is terrible and only has one bed. Horrible host! Later when I told her that there is absolutely no chance that we were going to stay there and asked if the original apartment was… Read Full Review

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★☆☆☆☆

“Terrible customer service”

Written on: 01/10/2015 by londonohyeah (1 review written)

I had two experiences with Wimdu. The first one was good because there wasn't problems to solve, but in the second one, the owner cancelled my booking 5 days before my departure. I received an email from Wimdu informing me about that with just one "solution": looking for another one! In addition, the system created automatically a review using my name "The host cancelled the booking, this review is automated". I ask them how I could change that review because I wanted to explain to "future… Read Full Review

Hermione55's Response to londonohyeah's Review

Written on: 05/11/2015

I've had a similar experience with them. The answer is to report them to trading standards in the UK. You simply aren't supposed to operates business in this manner. Their terms are unfair, which is illegal. Even if you're out of pocket a few pounds ( in lost interest or due to the exchange rate), report them.

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★☆☆☆☆

“Hosts , don't do it”

Written on: 10/07/2015 by fjMcGarry153 (1 review written)

I have a nightmare with this company who still have not paid me.It seems I am the one being penalized for the hosts from hell. It cost me £45 for 3 short phone calls… Read Full Review

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★☆☆☆☆

“Awful, awful and just awful!!!”

Written on: 25/05/2015 by Hireahymer (5 reviews written)

We were supposed to stay in a house in Birmingham for a weekend in May. When we arrived at the property it was surrounded by scaffolding and we were unable to park on the driveway as the workmen were ripping off the roof and throwing it on the drive. After 10 minutes of knocking the landlord came to the door with his trousers rolled up... A bit strange. He asked us to come back in 5 minutes. When we returned he had found his socks and shoes and started to show us around. There was no lounge or… Read Full Review

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★☆☆☆☆

“Horrible customer service, no money refund”

Written on: 18/05/2015 by hegedusj (1 review written)

My experience with Wimdu I booked accommodation in February 2015 through Wimdu in Malta for the summer. The price, Eur 250, was blocked on my bank account. In early May 2015 my host cancelled my booking. I followed Wimdu’s instructions and immediately contacted the Support Team– actually several times because apart from automatic replies I haven’t heard from them. My first e-mail went about 10 days ago, my last 5 days ago. (The website says they have a 24/7 support service, and that they… Read Full Review

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★☆☆☆☆

“BEWARE”

Written on: 24/03/2015 by AileenSmith (1 review written)

We booked an apartment in Paris over new year but just before we left we realised that we had been taken in when the "property owners" stopped corresponding. They advertised their property on Wimdu, who claim to have checked all listings and all correspondance was sent on fabricated Wimdu headed paperwork. When we complained Wimdu took no responsibility and we are £2000 out of pocket. We have since alerted them to other properties they are hosting but still no compensation. We are experienced… Read Full Review

Hermione55's Comment

Written on: 05/11/2015

I've read so many shocking reviews about this outfit. You can't give no stars, so presumably all the one stars I see are in reality no stars! Why then do they have an average of 4.4 out of five? I think taking the legal route is the only way to go, they need to be closed down asap.

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★☆☆☆☆

“stay away”

Written on: 04/03/2015 by moSweeney481 (1 review written)

I have read some of the reviews here and it is a joke. This company is horrible for both the guest and the host. All they want is their fee up front and they disappear. There is no phone number to call and you must write an e-mail. After they have their fee in hand they will pay the Owner only after the guest has been inside the unit.It the reservation is for one year in advance as is on many high end rentals the guest pays 100% up front and the owner waits a year. This after Wimdu has… Read Full Review

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★☆☆☆☆

“Don't trust these people”

Written on: 24/12/2014 by waShields19 (1 review written)

I am extremely disappointed with WIMDU as I had booked accommodation with them in good faith that if the property was not satisfactory a full refund would be provided. Unfortunately this isn't the case. Their "guaranteed satisfaction" promise is sham. If you are fortunate enough to book a property which is as it claims to be, then there is no problem. Hence the numerous positive reviews. Unfortunately, there are unscrupulous hosts out there. In this case, WIMDU will not provide you with a… Read Full Review

Verojelo's Comment

Written on: 24/12/2014

Exactly my experience! Even when the host refunds the money to Wimdu, they are painfully slow at refunding it to you. I am also going to make sure I tell as many people as possible about their unethical ways.

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★☆☆☆☆

“We received a Wimdu booking for a guest staying 3...”

Written on: 03/11/2014 by loReynolds412 (1 review written)

We received a Wimdu booking for a guest staying 3 nights over the weekend. Wimdu's booking confirmation came through and we checked the guest in the same day. So far so good! 3 days later, the day the guest had checked out (!), Wimdu (!) cancelled the booking and now refuses to pay us for the guest's stay!!! WTF??? Apparently the guest provided wrong payment details...So what? The system should have flagged this when the guest made the booking and it should not have resulted in a successful… Read Full Review

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★☆☆☆☆

“Appalling ”

Written on: 28/10/2014 by Corstar (1 review written)

I booked a Villa in Marrakech advertised as Spacious Moroccan Villa + Garden. It was completely wrongly advertised I made full payment in advance when we went there we found it completely different and a dump we checked out straight away just stayed there for hour or two. Later I send a message to owner through Wimdu. I request my refund and wrote a review about villa after 3 weeks Wimdu came back offering less then half what I paid on condition if I change my review about villa. I refused to… Read Full Review

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★★★★★

“Apart. In Firenze”

Written on: 13/10/2014

Great stay. Very central. Apartment was as described on ad. Very clean . We were met with the host promptly at arrival, and we're helped with transport to train station at departure. On the minus side: it was noisy at night, because there was a bar in the corner. It didn't bother me, but it might to others. Bedrooms in the back were helpful, noise levels were gone when windows were closed. I will recommend Wimdu to others. They kept in contact before and after trip. Thumbs up!… Read Full Review

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★★★★☆

“I am getting new experiences now”

Written on: 26/09/2014 by Barr325 (1 review written)

I am getting new experiences with peoples, business and management...and some money sure. I hope to get more with my new partner Wimdu because he is an good service for all !… Read Full Review

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★★★★★

“Great service, no complaints”

Written on: 17/09/2014 by Healybi227 (1 review written)

Great service from Wimdu. No complaints or hassle. Great communication. I had trouble contacting my host and wimdu efficiantly resolved. They also take payment and hold it until you've arrived at accomodation before paying the host to ensure you are satisfied which i though was a great idea and kept me at ease. Apartment was fab, great host and overall a great experience. Would definently use Wimdu to book up again… Read Full Review

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★★★★★

“Rapized e efeciencia”

Written on: 12/09/2014 by Hardy470 (1 review written)

Fantastic service and very helpful. I recomend. … Read Full Review

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★★★★★

“Competent people”

Written on: 10/09/2014

Fast and helpful people. Nice that they help when you need help… Read Full Review

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★★★★★

“good service”

Written on: 10/09/2014 by Figueroame145 (1 review written)

hi wimdu team, why the guests delayd, cesar correira made all clear with the guests and inform me. iam surprise for a lot bookings from wimdum in last time, thanks a lot. i hope for future good business together i havt some complaints see you, volkmar… Read Full Review

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