red tape & company

Wimdu - www.wimdu.com
★★★★☆
4.4
92.0% of users recommend this

Guest's review of Wimdu - www.wimdu.com

“red tape and company”

★★☆☆☆

written by on 07/09/2014

I have been working with Wimdu for some 2 or 3 years, on and off. I already had to stop working for them as they would put the onus of giving all the details to the guests so that they can arrive at my place on me but do not allow to give any information of that kind in the emails you exchange with guests... You have to look for their emails, not an easy task, and, when you have found it, then give them the infos. Confusing to say the least !
Then, when there is a problem, it is always your fault.... And no "Sorry" or anything.... And then, they take off 50% off the payment they owe you because of this or that .... When you are very upset and say "Stop" (and considering that the reviews on my place are all very positive), then you get a phone call and the person on the phone get everything back in place because they really want to work with me as I have good review and that my place is very well located.... Surprising ! But I start to get fed up with all these things

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