Written on: 26/02/2014
I had made a reservation for an apartment in Stuttgart in January when suddenly the owner of the apartment cancelled the reservation. This, of course, was bad news, but I immediately got a letter from Wimdu explaining the situation to me, and they offered me a rebate of 50 EUR on the following reservation. They helped me in any way to find a replacement and to communicate with the owners. They explained carefully how I should use the voucher, but nevertheless I did it all wrong. After having explained that to the support person, she instead offered to transfer the money to my bank account. That's good service.
As rated by our community of reviewers
" Florida villa holiday. Pinehurst Villa Davenport June 2016 " Read More
" Staff very helpful, but itinerary change was disappointing " Read More
" Canadian and Alaskan holiday " Read More
" Worst hotel I've ever stayed " Read More
" Island that dreams are made of " Read More