Written on: 24/02/2014 by madridconvent (1 review written)
I had a mistake by accepting a reservation, because it appeared free in the calendar, but hours later, I noticed that it wasn't. I call to the cancellation phone number, and they cancelled my reservation right the way, and with no charge, because it had been a particulary mistake with reservations with more than six months of advance.
Fast and usefull.
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